Error eSync preferences (acc_id=NULL)

[Hans]

Hi,

Since SyncML has been removed from Egroupware in version 14.1 I try to setup eSync instead. But when I want to configure the eSync preferences the preference window does not open due to the following error:

An error happened
Account not found! (acc_id=NULL)

Does anyone know how to solve this error? Thanks in advance.

Best regards,

Hans Visser

[RF_CL]

i am getting same error message after moving to 14.1 (2014-08-12)
trying to use eSync and also when using Mail
account not found (acc_id=NULL)

[Ralf_Becker_Stylite]

i am getting same error message after moving to 14.1 (2014-08-12)
trying to use eSync and also when using Mail
account not found (acc_id=NULL)
Do you have a working mail account (is mail app working) for that user
account?

If not, you have to set up that first. eSync / ActiveSync requires
(working) mail!

Ralf

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

[RF_CL]

this is one part of the problem
mail wizzard is not finishing step 1 showing (acc_id=NULL) erorr
no matter what mailaccount data i am using the wizzard is repeating progress bar of step 1 for hours

i would like to try to add an account manually to the database, but i am not shure about how the dataset should look like
is it possible to get an example of an account entry?

[Ralf_Becker_Stylite]

Hi,

this is one part of the problem
mail wizzard is not finishing step 1 showing (acc_id=NULL) erorr
no matter what mailaccount data i am using the wizzard is repeating progress
bar of step 1 for hours
Ok, then your problem is mail wizard, not eSync!

What version are you using?

I can NOT reproduce that behavior with current SVN. We are going to
build new 14.1 packages today.

Ralf

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

[RF_CL]

it´s 14.1 (2014-08-12)

i will install the new build and try again

if this Fails, i would like to try to add an account manually to the database, but i am not shure about how the dataset should look like
is it possible to get an example of an account entry?

[RF_CL]

kein Erfolg mit der neuen Version

aber ich bekomme folgende Hinweise beim überprüfen des Setup:

Überprüfe ob PEAR pear.horde.org/Horde_Imap_Client (2.16.0) installiert ist: Falsch

PEAR::Horde_Imap_Client wird benötigt von: EMailAdmin.
Installation durch ausführen von: pear channel-discover pear.horde.org ; pear install pear.horde.org/Horde_Imap_Client

Warning Überprüfe ob PEAR pear.horde.org/Horde_Nls (2.0.3) installiert ist: Falsch

PEAR::Horde_Nls wird benötigt von: EMailAdmin.
Installation durch ausführen von: pear channel-discover pear.horde.org ; pear install pear.horde.org/Horde_Nls

Warning Überprüfe ob PEAR pear.horde.org/Horde_Mail (2.1.2) installiert ist: Falsch

PEAR::Horde_Mail wird benötigt von: EMailAdmin.
Installation durch ausführen von: pear channel-discover pear.horde.org ; pear install pear.horde.org/Horde_Mail

Warning Überprüfe ob PEAR pear.horde.org/Horde_Smtp (1.3.0) installiert ist: Falsch

PEAR::Horde_Smtp wird benötigt von: EMailAdmin.
Installation durch ausführen von: pear channel-discover pear.horde.org ; pear install pear.horde.org/Horde_Smtp

wie kann ich das ohne Zugriff auf den Server installieren? ich hoste leider nicht selbst.

[RF_CL]

found a solution in german:

http://egroupware.219119.n3.nabble.com/14-1-PEAR-Horde-Imap-Client-wird-benotigt-von-EMailAdmin-tp4001021.html