No event email after ldap import

somogyi 2024-05-23 06:49:01 UTC #1

eGroupware version: egroupware-docker (23.1.20240430)

We were switched account source from AD to periodic import. After that users that are even not logged in (since switch to sql source) and still not used mail module don’t receive email notifications from event invites.
After these users log in and open mail the event notifications start working.

We tried to restart docker containers many times but didn’t try host reboot.

Can you help with this? Is there any method to fix this without service restart?

Thank you for your help.

BR.,
Z

StefanU 2024-05-23 09:49:38 UTC #2

Hi Somogyi.

Did you use a SMTP-only-account?
Did you configure the sending mail-account?

Stefan

somogyi 2024-05-23 09:54:29 UTC #3

Hi Stefan!

The mail accounts are configured properly, so the mail sending is working fine. Only calendar event mail invitation not work with some users (not all). In calendar notification preferences is set to: On all modification, but responses and notification settings: jpopup_and_email

I didnt find any related error messages in docker container logs.

StefanU 2024-05-23 10:20:59 UTC #4

But I’m not sure if that plays a role in your case.

Stefan

somogyi 2024-05-23 11:20:45 UTC #5

The SMTP only account was missing and i created, but still not work the mail notification. I was cleared cache and register hooks. Is there any more steps that i need to do?

somogyi 2024-05-23 15:17:47 UTC #6

We found this logs when event creation:

2024/05/23 15:13:53 [error] 23#23: *28143 FastCGI sent in stderr: “
PHP message: resources_bo::link_query No Data found for Resource with id” while reading response header from upstream, client: 172.19.0.1, server: , request: “POST /egroupware/json.php?query=------&num_rows=20&exec[start]=2024-05-24T15%3A00%3A00Z&exec[end]=&exec[duration]=1800&exec[whole_day]=&menuaction=calendar_owner_etemplate_widget%3A%3Aajax_search HTTP/1.1”, upstream: “fastcgi://172.19.0.4:9000”, host: “------”, referrer: "https://------/egroupware/index.php?menuaction=calendar.calendar_uiforms.edit&cal_id=&date=20240524&hour=15&minute=0&owner[]=2346"
2024/05/23 15:13:56 [error] 20#20: *28154 FastCGI sent in stderr: "
PHP message: Error reading etemplate request data for id=calendar------_fQTr1u9Omg4iw13ZvNhVPE/9OS1Kty8/jdU6xmkGZEQ=!" while reading response header from upstream, client: 172.19.0.1, server: _, request: “POST /egroupware/json.php?menuaction=EGroupware\Api\Etemplate::ajax_destroy_session HTTP/1.1”, upstream: “fastcgi://172.19.0.4:9000”, host: “------”, referrer: “https://------/egroupware/index.php?cd=yes”

This can be relation with this issue?