Hi Nathan,
do you have an idea what in that preferences could stall rendering of
calendar?
Ralf
1093 | calendar |
{“saved_states”:{“owner”:[“1093”],“filter”:“after”,“cat_id”:0,“view”:“listview”,“weekend”:true,“status_filter”:“default”,“sortby”:“category”,“planner_view”:“month”},“jdots_sidebox_d78986947356ddd37b43d57df289dee9”:true,“jdots_sidebox_a8a5a200b0bb0f9092a828a3f873ea08”:true,“jdotssideboxwidth”:255,“toggleSidebar”:“off”,“calendar-toolbar_toolbar”:{“add”:false,“day_view”:false,“4day_view”:true,“week_view”:false,“weekN_view”:false,“month_view”:true,“planner_category”:true,“planner_user”:true,“planner_month”:true,“list”:false,“weekend”:true,“previous”:false,“today”:false,“next”:false},“fav_sort_pref”:[“blank”],“egw_fw_mobile”:{“toggleMenu”:“off”}}
425 |
From: “Ralf Becker Stylite AG [via EGroupware]” [[hidden email]
</user/SendEmail.jtp?type=node&node=4013390&i=0>]
To: ghooton [[hidden email]
</user/SendEmail.jtp?type=node&node=4013390&i=1>]
Date: Tue, 5 Jul 2016 22:43:21 -0700 (MST)
Hi Ger,
>
> Update:
>
> I have discovered that after accessing an account using my android
> tablet the problem comes back and I have to run the sql command
again.
>
Then run this SQL before and share the result with us:
SELECT * FROM egw_preferences WHERE preference_app='calendar' AND
preference_owner=<account_id>
Ralf
> //Ger
>
>
>
> From: Gerard Hooton Scoil Chroí Íosa Blarney [[hidden email]
> </user/SendEmail.jtp?type=node&node=4013386&i=0>]
> To: "Ralf Becker Stylite AG [via EGroupware]" [[hidden email]
> </user/SendEmail.jtp?type=node&node=4013386&i=1>]
> Date: Mon, 04 Jul 2016 19:55:42 +0100
> ----------------------------------------------------------
>
>
>
> Yes, that worked, thanks Ralf.
>
> //Ger
>
>
>
> From: "Ralf Becker Stylite AG [via EGroupware]" [[hidden email]
> </user/SendEmail.jtp?type=node&node=4013386&i=2>]
> To: ghooton [[hidden email]
> </user/SendEmail.jtp?type=node&node=4013386&i=3>]
> Date: Mon, 4 Jul 2016 09:03:20 -0700 (MST)
> ----------------------------------------------------------
>
>
> Hi Gerard,
>
> > Thanks Ralf,
> > I looked in the error log and did not see any error
messages.
> > As I say new users have no problems.
> You could try deleting calendar preferences of existing
users,
> or the
> one which having a problem.
>
> Therefore you need to find our their numerical
account_id, eg. by
> looking at the url when editing an account.
> Then you would run following SQL (replacing 123 with
> account_if found to
> have the problem):
>
> DELETE FROM egw_preferences WHERE
> preference_app='calendar' AND
> preference_owner=123
>
> After that you need to delete the cache with an other
user in
> Admin, or
> via Setup, before the user logs in again.
>
> Ralf
>
>
>
>
------------------------------------------------------------------------
>
>
>
>
> Please consider the environment before printing this
email.
>
> Gerard Hooton
> System Administrator
> Scoil Chroí Íosa Blarney.
> Blarney.
> Co. Cork
–
Ralf Becker
Director Software Development
Stylite AG
Isaac-Fulda-Allee 9 | Tel. +49 6131 32702-0
D-55124 Mainz | Fax. +49 6131 32702-70
Email: rb@stylite.de
www.stylite.de | www.egroupware.org
Managing Directors: Andre Keller | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer
VAT DE214280951 | Registered HRB 46224 Mainz Germany
