Ticket modified by Ralf Becker at 2010/12/03 17:49
Tracking System: Bugs
Category: Setup
Version: Version 1.6 (unsupported)
Status: Pending
Resolution: Works for me
Completed: 0%
Priority: 5 - medium
Created By: Peter Tuhársky
Assigned to: Ralf Becker
Summary: #2006 - Unable to log in - system charset error?
Hi,
I have unpacked eGW 1.6.001 on Debian Lenny system, set up header.inc.php, imported 1.4.004 database and upgraded the db to 1.6.001. After removing some no-longer functioning apps, everything seems alright in the Installer.
However attempting to login with name and password, I only get “Session is invalid”. I looked into /var/log/apache2/errors.log and I found this:
[Thu Mar 26 11:50:42 2009] [error] [client 10.2.24.8] egw_minimal::__get: There’s NO system_charset object! egw_minimal::__get, referer: https://webserver2.misbb.sk/egroupware/setup/index.php
[Thu Mar 26 11:53:13 2009] [error] [client 10.2.24.8] egw_minimal::__get: There’s NO system_charset object! egw_minimal::__get, referer: https://webserver2.misbb.sk/egroupware/setup/index.php
[Thu Mar 26 11:54:04 2009] [error] [client 10.2.24.8] sqlfs_stream_wrapper::rmdir(/kb,0) (type=) permission denied!, referer: https://webserver2.misbb.sk/egroupware/setup/index.php
[Thu Mar 26 11:54:08 2009] [error] [client 10.2.24.8] egw_minimal::__get: There’s NO system_charset object! egw_minimal::__get, referer: https://webserver2.misbb.sk/egroupware/setup/index.php
Any clue, what’s going on here? Is there something I forgot to take care about, that the Installation tests miss?
Comment by Ralf Becker at 2010/12/03 17:49:
Dear EGroupware user,
thanks for reporting bugs back to egroupware.org.
With the new release of EGroupware 1.8.001 we also fixed many bugs. So we kindly ask you to recheck your bug reports against the new version.
If you do not respond within the next 14 days, we assume the bug no longer exist and your report will be closed automatically.
Thanks for your understanding
Ralf Becker
Stylite GmbH
Comment by Peter Tuhársky at 2009/07/06 09:57:
Well, I found something. When I fresh install eGW 1.6 and import 1.4 DB, convert, solve applications… I open eGW login page, and it takes quite long for the first time. Page is visible, however Firefox shows activity. After calming down the activity, the login is POSSIBLE for the first time. After logout, no login is possible anymore (session is invalid…).
However, after I insert a line into DB (that dosen’t exist after import), the login is possible again! The line is:
REPLACE INTO egw_config VALUES (‘phpgwapi’, ‘asyncservice’, ‘fallback’);
I’m doing further testing on whether the availability is stable, or whather it could fall back into “session invalid” state (I hope it will last).
Please, do You have any idea, how to debug the login process more thoroughly in order to track down any possible causes?
Comment by Peter Tuhársky at 2009/06/17 18:39:
Well, it is an error somewhere in config.
When I import the database from 1.4 and upgrade the DB to 1.6 in setup, no chance to log in. With fresh new 1.6 with no import, it works well.
However, when I import the 1.4 DB, upgrade it to 1.6 in setup, then throw away the egw_config table and push to the database the one from fresh 1.6 installation, it works.
It seems to work until I perform changes in the preferences of some apps on admin level.
I’ll try to figure out, which settings do the damage, because after the settings are done, the replacement of the egw_config helps no longer, so I assume, that the bug is multi-level.
Comment by Peter Tuhársky at 2009/04/02 06:24:
OK, Your information is valuable anyway. Thank You.
Comment by Ralf Becker at 2009/04/01 23:05:
The system_charset message has nothing to do with it. It can by savely ignored.
I think you have problem with the session.
I cant help you, with the information you gave.
That’s NOT a general problem.
Either you dig yourself, or call the professional support.
Sorry.
Ralf
linked entries:
http://www.egroupware.org/egroupware/index.php?menuaction=tracker.tracker_ui.edit&tr_id=2006&no_popup=1