Timezone Settings in 1.8

Old eGW-users
1

I’ve just update 1.6 to 1.8. Everything is working well. Alarms are functioning.

One small issue to resolve. My server resides in GMT-7. I reside in GMT-5. I’m having trouble getting alarms to send at the correct time AND to reflect the correct times in the body of the alarm message. I can get one of the 2 correct but not both. This was NOT a problem with 1.6.

When I set the Timezone in Common Preferences to America/New_York my alarm reminder sends at the time for which it was set but reflects the server time in the body of the message. The message below was for an alarm set for 1:45 pm.

Subject: Alarm for STILL WORKING? at 2010/09/27, 11:45 in
Date: September 27, 2010 1:45:04 PM EDT

Here is your requested alarm.

Event Details follow:
Title: STILL WORKING?
Start Date/Time: 2010/09/27, 11:45
End Date/Time: 2010/09/27, 12:15
Owner: Me
Updated: 2010/09/27, 13:45, Me
Participants: Me (Accepted) Chair

When I set the Timezone in Common Preferences to America/Denver my alarm reminder reflects the time for which the alarm was set but doesn’t actually send until 2 hours later. The message below was for an alarm set for 3:25 pm.

Subject: Alarm for TEST at 2010/09/27, 13:25 in
Date: September 27, 2010 3:25:03 PM EDT

Here is your requested alarm.

Event Details follow:
Title: TEST
Start Date/Time: 2010/09/27, 13:25
End Date/Time: 2010/09/27, 13:55
Owner: Me
Updated: 2010/09/27, 13:25, Me
Participants: Me (Accepted) Chair

I’ve tried adding the following to my php.ini

;;;;;;;;;;;;;;;;;;;;
; Timezone Options ;
;;;;;;;;;;;;;;;;;;;;

[Date]
; Defines the default timezone used by the date functions
date.timezone = “America/Denver”

I’ve tried setting date.timezone to both “America/Denver” & “America/New_York”. Doesn’t seem to have any effect.

Any help would be appreciated.

Thanks!

2

Further clarification. Changing Timezone in Common Preferences to coincide with the actual timezone where I reside (not the same as my server timezone) results in the following:

  • All existing appointments in my calendar shift by the difference between the previous timezone setting and the new one. So if the timezone was set to GMT -7 and is reset to GMT -5 all appointments are shifted by 2 hours.
  • Alarms are launched at the correct time according to the Timezone setting in Common Preferences.
  • Time references in the alarm text are not adjusted for the Timezone change. This is a problem. Perhaps a bug, unless I’m not doing something correctly.

Again, any guidance would be appreciated.

Thanks!

3

[quote=“mbeazley”]

  • Time references in the alarm text are not adjusted for the Timezone change. This is a problem. Perhaps a bug, unless I’m not doing something correctly.

We are using 1.6002 and have a similar issue. If I recall correctly, the messages always were in the timezone of the person who made the change. Most of our users are in the same timezone as the server, but not all of us. So I added a note to the announcements that the time in the alarm is that of the the person who made the change. Not a fix, but at least people know the time maybe not be for their time zone.

I assumed it was a “feature.” Since you did not have this behavior when you were in 1.6 but have it in 1.8, there must be a setting somewhere that influences the behavior.

4

Thanks for the feedback. Interesting that you are experiencing the same issues with 1.6002 that I am with 1.8, though I did not have these issues with 1.6. It would seem to be a setting somewhere that makes the difference. Hopefully someone will weigh in and set us straight on this.

5

Could we get some clarification as to whether the above mentioned issue is a bug or a configuration issue?

Many Thanks!

6

Still looking for feedback as to whether this is a bug or a configuration issue. Any help would be greatly appreciated and judging from the number of page views others would be interested as well.

Thanks!

7

It’s probably a Bug.

Please report it with the information of your first two mails on our bug
tracker on www.egroupware.org/bugs

Ralf

Still looking for feedback as to whether this is a bug or a configuration
issue. Any help would be greatly appreciated and judging from the number of
page views others would be interested as well.

Thanks!

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Ralf Becker
Director Software Development

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mailto: rb@stylite.de

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8

Good afternoon mbeazley,

Are you sure that the string date.timezone = “America/Denver” (in php.ini) can have quotes (")

On my Debian Lenny, all works fine without the quotes for the timezone.

I hope this helps

9

Thanks for the feedback. Doesn’t make a difference for me. Is your server in the same timezone as your appointments? I submitted a bug report and see that the bug has been ‘fixed’. I’m thinking that means the bug I reported was in fact a bug. Looking forward to the update when it’s released.

10

This is still an issue. I’m running the latest version of 1.8001 (2010-12-01) hosted on Bluehost.

Bluehost is located in Provo, Utah. My php.ini has’

[Date]
; Defines the default timezone used by the date functions
date.timezone = America/Denver

Phpinfo.php returns default timezone = America/Denver

Preferences > Common Preferences > Timezone is set to America/New York

An alarm set for 12:50 am returned the following

Here is your requested alarm.

Event Details follow:
Title: TESTING THIS
Location: Here
Start Date/Time: 2011/01/30, 10:50 pm
End Date/Time: 2011/01/30, 11:20 pm

This is quite frustrating. I was told earlier in this string that was a bug. I reported the bug as directed. The bug reporting system shows this issue as being resolved.

If I’m doing something wrong please advise. I’m ready to abandon eGroupware. I rely on alarms everyday.

All of this worked fine in 1.6. All I did was update to 1.8.

Any help would be greatly appreciated.

11

I would greatly appreciate any additional input on this issue. I’m inclined to believe this is not a configuration issue but I’d love to know if I’m wrong. With more than 200 views of this thread I’m also inclined to believe others have issues to resolve with regard to timezone settings and alarms in 1.8.

Thanks!

12

I did a fresh install of eGroupware 1.8 and ran some tests. It appears as though the ‘alarm timezone bug’ is unresolved. I won’t restate the issues. The problem remains as stated in my first post on October 1st of last year. I’d be happy to be shown that the issue is with my configuration. I’d be satisfied to know that this is an unresolved bug. I’m hoping that someone will acknowledge my issue. This is a pretty key function that is useless at the moment. Thanks!