Active Sync Fehler

Holger_F 2016-07-30 20:41:05 UTC #1

Nach einer Weile bricht mit immer der Active Sync ab…

In dern Error Log finde ich das hier…

[Sat Jul 30 22:35:53.588772 2016] [:error] [pid 1464] [client 82.211.8.155:54304] PHP Warning: filemtime(): stat failed for /usr/share/egroupware/phpgwapi/setup/setup.inc.php in /usr/share/egroupware/api/src/Session.php on line 818
[Sat Jul 30 22:35:53.588799 2016] [:error] [pid 1464] [client 82.211.8.155:54304] #1 /usr/share/egroupware/api/src/Session.php(818): filemtime(’/usr/share/egro…’)
[Sat Jul 30 22:35:53.588802 2016] [:error] [pid 1464] [client 82.211.8.155:54304] #2 /usr/share/egroupware/api/src/Session.php(1537): EGroupware\Api\Session::get_sessionid()
[Sat Jul 30 22:35:53.588804 2016] [:error] [pid 1464] [client 82.211.8.155:54304] #3 /usr/share/egroupware/api/src/loader.php(60): EGroupware\Api\Session::init_handler()
[Sat Jul 30 22:35:53.588805 2016] [:error] [pid 1464] [client 82.211.8.155:54304] #4 /var/lib/egroupware/header.inc.php(81): require_once(’/usr/share/egro…’)
[Sat Jul 30 22:35:53.588807 2016] [:error] [pid 1464] [client 82.211.8.155:54304] #5 /usr/share/egroupware/activesync/index.php(28): require(’/var/lib/egroup…’)
[Sat Jul 30 22:35:53.588809 2016] [:error] [pid 1464] [client 82.211.8.155:54304] #6 {main}
[Sat Jul 30 22:35:53.588817 2016] [:error] [pid 1464] [client 82.211.8.155:54304] # Instance=, User=, Request=POST https://XXXXXXX.de:433/Microsoft-Server-ActiveSync?Cmd=Ping&User=XXXXX&DeviceId=XXXXXXX&DeviceType=SAMSUNGSMG925F, User-agent=Android-SAMSUNG-SM-G925F/101.60001

Irgendwelche Ideen?

Viele Grüße

Holger

Ralf_Becker_Stylite 2016-07-31 08:32:20 UTC #2

Hi Holger,

Nach einer Weile bricht mit immer der Active Sync ab…

In dern Error Log finde ich das hier…

[Sat Jul 30 22:35:53.588772 2016] [:error] [pid 1464] [client
82.211.8.155:54304] PHP Warning: filemtime(): stat failed for
/usr/share/egroupware/phpgwapi/setup/setup.inc.php in
/usr/share/egroupware/api/src/Session.php on line 818

Ok, das ist eine Warning die dann kommt, wenn phpgwapi nicht installiert
ist.

Habe das jetzt mal auf den aktuellen Pfad /api/setup/setup.inc.php
angepasst.

Leider kann das nicht der Grund des von Dir beschriebenen Problems sein
Der Code sorgt nur dafür, dass sich die Session ändert, wenn es ein
Softwareupdate gibt.

Ralf

[Sat Jul 30 22:35:53.588799 2016] [:error] [pid 1464] [client
82.211.8.155:54304] #1 /usr/share/egroupware/api/src/Session.php(818):
filemtime(’/usr/share/egro…’)
[Sat Jul 30 22:35:53.588802 2016] [:error] [pid 1464] [client
82.211.8.155:54304] #2 /usr/share/egroupware/api/src/Session.php(1537):
EGroupware\Api\Session::get_sessionid()
[Sat Jul 30 22:35:53.588804 2016] [:error] [pid 1464] [client
82.211.8.155:54304] #3 /usr/share/egroupware/api/src/loader.php(60):
EGroupware\Api\Session::init_handler()
[Sat Jul 30 22:35:53.588805 2016] [:error] [pid 1464] [client
82.211.8.155:54304] #4 /var/lib/egroupware/header.inc.php(81):
require_once(’/usr/share/egro…’)
[Sat Jul 30 22:35:53.588807 2016] [:error] [pid 1464] [client
82.211.8.155:54304] #5 /usr/share/egroupware/activesync/index.php(28):
require(’/var/lib/egroup…’)
[Sat Jul 30 22:35:53.588809 2016] [:error] [pid 1464] [client
82.211.8.155:54304] #6 {main}
[Sat Jul 30 22:35:53.588817 2016] [:error] [pid 1464] [client
82.211.8.155:54304] # Instance=, User=, Request=POST
https://XXXXXXX.de:433/Microsoft-Server-ActiveSync?Cmd=Ping&User=XXXXX&DeviceId=XXXXXXX&DeviceType=SAMSUNGSMG925F,
User-agent=Android-SAMSUNG-SM-G925F/101.60001

Irgendwelche Ideen?

Viele Grüße

Holger

–
Ralf Becker
Director Software Development

Stylite AG

Isaac-Fulda-Allee 9 | Tel. +49 6131 32702-0
D-55124 Mainz | Fax. +49 6131 32702-70

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 46224 Mainz Germany

Holger_F 2016-07-31 11:04:52 UTC #3

Hallo Ralf,

Danke soweit. Beim Sync kommen bei mir dann folgende Fehler.

Wenn ich ich den Apache neustarte, geht es eine Zeit lang gut und dann komen wieder die 503 Fehler auf die Syncanfragen zurück. Gibt es eine Möglich noch tiefer zu debuggen?

X.X.X.X - userXXX [31/Jul/2016:12:59:28 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4913 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:12:59:35 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:12:59:36 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:12:59:37 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:12:59:48 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” “Android-SAMSUNG-SM-G925F/101.60001”

Grüße

Holger

Holger_F 2016-07-31 11:28:01 UTC #4

Noch ein kurzer Mitschnitt der Access Log:

X.X.X.X - userXXX [31/Jul/2016:13:21:15 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:15 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:15 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:16 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 445 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:16 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 445 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:17 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 445 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:17 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 445 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:17 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 445 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:21:13 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4913 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:18:47 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4863 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:40 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:41 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:42 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:43 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 200 4820 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:44 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4814 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:51 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:52 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:53 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Ping&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” "Android-SAMSUNG-SM-G925F/101.60001"
X.X.X.X - userXXX [31/Jul/2016:13:23:53 +0200] “POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=userXXX&DeviceId=KENNUNG_XXX&DeviceType=SAMSUNGSMG925F HTTP/1.1” 503 4742 “-” “Android-SAMSUNG-SM-G925F/101.60001”

Ralf_Becker_Stylite 2016-07-31 14:27:54 UTC #5