Administration menu appears for a short moment and the disappears again

AlexS 2020-07-01 13:02:21 UTC #1

Hello together,
even before the update to version 3.4.0 I can’t open the administration interface anymore. It shows up for a tiny moment and the instantly goes away as show in the following screencast:

This happens in in all clients I tried: Firefox, Chrome, the linux App, the android app and of course inside EGroupware.

Has anybody experienced something similar?

Thank you all and BR
Alex

Unable to access RocketChat admin pages

RalfBecker 2020-07-01 13:29:02 UTC #2

Hi Alex,

I can only confirm the issue and will report it back to Rocket.Chat.

Unfortunately setting the latest working version (3.3.3) breaks Rocket.Chat as it can go back to the old database schema. We can only hope they release a fixed versions soon, they always did in the past …

Ralf

RalfBecker 2020-07-01 17:06:41 UTC #3

AlexS 2020-07-01 18:18:35 UTC #4

Hello Ralf,
thanks for opening the Bug, lets hope they can fix it soon.
BR
Alex

RalfBecker 2020-07-04 05:54:23 UTC #5

It seems fixed now and the fix is to be released with the next maintenance release 3.4.2: https://github.com/RocketChat/Rocket.Chat/milestone/203

Ralf

grefabu 2020-07-06 07:56:05 UTC #6

Is there a workaround since the release of the release?

Or a date of the release?

Bye

Gregor

RalfBecker 2020-07-06 08:50:19 UTC #7

Nope, it’s their next point release, probably any day …

Ralf

AlexS 2020-07-11 07:44:40 UTC #8

Good morning everybody,
3.4.2 is now out and the issue is fixed
BR
Alex

StefanU 2020-07-11 09:16:07 UTC #9

I can confirm that.
The administration is now available again.

Stefan