we’re currently running EGroupware 19.1.20200318 as an updated Installation from 1.8 (via EGW 17).
Currently some of our users are experiencing problems with notification e-mails as well as alarm e-mails. One use-case is:
- User A creates appointment (with participant B) and sets alarms => User B gets a notification via e-mail that an appointment has been created
- User B changes the date of the appointment => User B gets no notification about the re-scheduling of the appointment; User B also gets no alarms before the actual re-scheduled appointment
There may be other use-cases in which no notifications and/or alarms are sent; the most basic one: I create an appoinment 30 minutes in advance, set some alarms (5/10/15 Minutes before), invite some people seems to work fine.
Do you have any clue what is going wrong, or where to look?