Error with Backup location settings

[Robert_Angelone]

I’ve had eGroupware installed on my site before, but removed it
several months ago. Now, I’m trying to install it again, with a
completely new installation - new directory/folder name, new
database, etc. The basic installation works fine, but when I get to
the settings page, I keep getting a message that the backup folder
doesn’t exist.

If I change the location of the backup folder (which is by default
/var/lib/group/default/backup) to any other location (outside the
document root), it still says the same thing. If I make it inside
the document root, it tells me I don’t have permissions for that.

Even creating a new folder outside the document root, using SSH and
setting permissions, ownership, etc… nothing works. I’ve tried
all the instructions found here
http://community.egroupware.org/wiki?wikipage=releasenotes1.8

A search discovered this is a common issue and I can’t seem to make
it work correctly.

After multiple attempts to fix it, eGroupware won’t even accept my
user ID and password, so I gave up, trying to do a new installation
on a different domain I own on the same server. Same issues happened
there, too.

How do I make this work? Does eGroupware write some mystery file to
the server preventing duplications or other installations? It’s the
community edition, as a test prior to purchase.

Please help…

Thanks very much!

Bob

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[Vuki]

Hi,

basically the user running httpd must have rwx rights on the the backup
dir.

are you using chroot-ed environment, or any directive in php that
prevents to go utside the document root?

Vuki

I’ve had eGroupware installed on my site before, but removed it
several months ago. Now, I’m trying to install it again, with a
completely new installation - new directory/folder name, new
database, etc. The basic installation works fine, but when I get to
the settings page, I keep getting a message that the backup folder
doesn’t exist.

If I change the location of the backup folder (which is by default
/var/lib/group/default/backup) to any other location (outside the
document root), it still says the same thing. If I make it inside
the document root, it tells me I don’t have permissions for that.

Even creating a new folder outside the document root, using SSH and
setting permissions, ownership, etc… nothing works. I’ve tried
all the instructions found here
http://community.egroupware.org/wiki?wikipage=releasenotes1.8 [1]

A search discovered this is a common issue and I can’t seem to make
it work correctly.

After multiple attempts to fix it, eGroupware won’t even accept my
user ID and password, so I gave up, trying to do a new installation
on a different domain I own on the same server. Same issues happened
there, too.

How do I make this work? Does eGroupware write some mystery file to
the server preventing duplications or other installations? It’s the
community edition, as a test prior to purchase.

Please help…

Thanks very much!

Bob

---

Shape the Mobile Experience: Free Subscription
Software experts and developers: Be at the forefront of tech innovation.
Intel® Software Adrenaline delivers strategic insight and game-changing
conversations that shape the rapidly evolving mobile landscape. Sign up now.
http://pubads.g.doubleclick.net/gampad/clk?id=63431311&iu=/4140/ostg.clktrk [2]

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eGroupWare-users mailing list
eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users [3]

Links:

[1] http://community.egroupware.org/wiki?wikipage=releasenotes1.8
[2]
http://pubads.g.doubleclick.net/gampad/clk?id=63431311&iu=/4140/ostg.clktrk
[3] https://lists.sourceforge.net/lists/listinfo/egroupware-users

[Robert_Angelone]

Hi Vuki,

Thanks for the reply.

Actually, no. The previous installation on the same site
successfully used a folder called egroup that I had created outside
the document root. That had no problems. But now, I cannot
successfully make this work. I do have another site which uses a
folder outside the document root without difficulty. So I’m unsure
what’s going on.

Is there any way to find out if the site is chroot-ed?

[Vuki]

You can write a simle php code to list the “/” dir. From the result you
can see if it is chroot-ed.
(you got the linux root dir to the wwwroot)