Installation: backup directory does not exist

bdirsch 2014-10-15 14:08:18 UTC #1

Hello,

eGroupware complains during installation that
"Your backup directory ‘/data/egroupware/default/backup’ Does not exist"

I changed the default path (/var/lib/egroupware/…) due to the fact ,that is was not writeable. I guess it’s because the Apache document server is located at /var/www/http/ and the directory has to be outside the web servers document-root! )

The ‘/data/egroupware/default/backup’ directory exists, apache is owner and group, it’s added (only /data/egroupware) to the open_basedir directive and read therein.

The following errormessage is given by apache:
[:error] [pid 3197] [client ::1:40510] egw_cache::get_provider(Instance) no provider found (error instanciating provider egw_cache_files: egw_cache_files::__construct() can’t create basepath !)!egw_cache::get_provider:511 / egw_cache::get_provider:475 / egw_cache::unsetCache:223 / egw_cache::unsetTree:271 / egw_csrf::validate:69, referer: http://localhost/egroupware/setup/config.php

Thanks for any advise
Boris

Ralf_Becker_Stylite 2014-10-16 05:24:32 UTC #2

Hi,

Hello,

eGroupware complains during installation that
"Your backup directory ‘/data/egroupware/default/backup’ Does not exist"

I changed the default path (/var/lib/egroupware/…) due to the fact ,that
is was not writeable. I guess it’s because the Apache document server is
located at /var/www/http/ and the directory has to be outside the web
servers document-root! )

The ‘/data/egroupware/default/backup’ directory exists, apache is owner
and group, it’s added (only /data/egroupware) to the open_basedir directive
and read therein.

The following errormessage is given by apache:
[:error] [pid 3197] [client ::1:40510] egw_cache::get_provider(Instance) no
provider found (error instanciating provider egw_cache_files:
egw_cache_files::__construct() can’t create basepath
!)!egw_cache::get_provider:511 / egw_cache::get_provider:475 /
egw_cache::unsetCache:223 / egw_cache::unsetTree:271 /
egw_csrf::validate:69, referer: http://localhost/egroupware/setup/config.php
Just a guess: your changed open_basedir does not include your temp-dir
(also in setup >> configuration)

Ralf

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

bdirsch 2014-10-16 07:47:10 UTC #3

Hello Ralf,

directories included in open_basedir:
"/data/egroupware:/usr/share/pear:/usr/share/php:/tmp:/usr/lib64/php:/var/www/html:/var/www/egroupware"

-> /tmp is included

any other idea?

Boris

bdirsch 2014-10-17 08:36:03 UTC #4

Hi everybody,

I’m pretty much stuck with the problem of the missing directories. Can I provide any more information that might help you to assist in this problem?

Boris

bdirsch 2014-10-19 13:22:57 UTC #5

problem solved - was quite easy after all:

I just had to include “/usr/share/egroupware” to the open_basedir.

Boris