Mail autocompletion not working

Oscar_Manuel_Gomez_S 2015-12-29 08:49:46 UTC #1

Hi.

I’m using egw 14.2 (not EPL) and apart from what I wrote some days ago,
I find now the mail autocompletion for email addresses is not working as
I expect. I’m just testing in a local sandbox, and have my account and
the three demo users, having each one an own email address. I can send
mail, but when typing in the “To:” box, I can see “please type X more
characters” up to three, but no matter what I do, no autocompletion is
done. But when typing the third character, I can see two small icons but
no idea what they are for. I’ve tried clicking, double-clicking, right
clicking, but I’m unable to make autocompletion work.

I have watched the video tutorials, and find two (basic) differences:
the mentioned autocompletion itself, and a listbox on top of
¿emailadmin? which I’m unable to see. Are the videos EPL-only? If so,
what are the main differences in mail between EPL and community version?

Regards.

–

----------------------------------------------------------------------|
http://counter.li.org info: Linux user: 92390 - Linux machine: 39301 |
Oscar Manuel Gómez Senovilla - omgsATescomposlinux.org |
GPG Key at http://keyserver.pgp.com |
----------------------------------------------------------------------|

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers

ngegw 2015-12-29 23:08:55 UTC #2

…

The suggestions are from addressbook. You can try searching directly there
to see what should be shown.
If addressbook finds a match, we might have to start debugging.

Nathan

Oscar_Manuel_Gomez_S 2016-01-04 09:50:46 UTC #3

Nathan Gray escribió:

Hi.


I'm using egw 14.2 (not EPL) and apart from what I wrote some days ago,
I find now the mail autocompletion for email addresses is not working as
I expect.

...
The suggestions are from addressbook. You can try searching directly
there to see what should be shown.
If addressbook finds a match, we might have to start debugging.

Hi, Nathan.

Addressbook search works ok. What’s the proper way to debug this?

Thanks is advance.

–

----------------------------------------------------------------------|
http://counter.li.org info: Linux user: 92390 - Linux machine: 39301 |
Oscar Manuel Gómez Senovilla - omgsATescomposlinux.org |
GPG Key at http://keyserver.pgp.com |
----------------------------------------------------------------------|

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers

ngegw 2016-01-04 15:23:28 UTC #4

Ok, I’ll assume you’re using Chrome, if not adjust as needed. I’ll go
through the expected results, hopefully you can identify where things go
wrong.

Open a mail compose window, then Ctrl+Shift+J to open Chrome Dev tools.
Change to Network tab, and filter by XHR
In the Mail window, type your search - at least 3 characters

This should trigger the query, and one line should appear in your Dev tools
network tab:
json.php?menuaction=home.etemplate_widget_taglist.ajax_email.etemplate&query=…&include_lists=true

Click on that line, then the ‘Preview tab’ to see what actually comes
back. It should be an array of results like:
{id: ““Test Guy (Chrome Test Org)” Test.Guy@example.com”,label: “Test
Guy”,…}
Each result should have id, label, name and title.

Hopefully we’ve hit the problem by now, but if not, change to Sources tab
and find phpgwapi/js/jquery/magicsuggest/magicsuggest.js.
Put a breakpoint on line 851:
var sortedData = cfg.mode === ‘remote’ ? _cbData :
self._sortAndTrim(_cbData);
then try a search again. Step through, and if _cbData has the correct
results, keep stepping.

Nathan

Oscar_Manuel_Gomez_S 2016-01-17 21:00:32 UTC #5

Nathan Gray escribió:

Ok, I’ll assume you’re using Chrome, if not adjust as needed. I’ll go
through the expected results, hopefully you can identify where things go
wrong.

Open a mail compose window, then Ctrl+Shift+J to open Chrome Dev tools.

Change to Network tab, and filter by XHR

In the Mail window, type your search - at least 3 characters

This should trigger the query, and one line should appear in your Dev
tools network tab:
json.php?menuaction=home.etemplate_widget_taglist.ajax_email.etemplate&query=…&include_lists=true

Click on that line, then the ‘Preview tab’ to see what actually comes
back. It should be an array of results like:
{id: ““Test Guy (Chrome Test Org)” <Test.Guy@example.com
mailto:Test.Guy@example.com>”,label: “Test Guy”,…}
Each result should have id, label, name and title.

Hopefully we’ve hit the problem by now, but if not, change to Sources
tab and find phpgwapi/js/jquery/magicsuggest/magicsuggest.js.
Put a breakpoint on line 851:
var sortedData = cfg.mode === ‘remote’ ? _cbData :
self._sortAndTrim(_cbData);
then try a search again. Step through, and if _cbData has the correct
results, keep stepping.

Hi, Nathan.

I’ve taken some time to manage this kind of debug. I use firefox, but
I’ve installed chromium, too, in order to make sure to follow your steps.

I’ve been able to identify the exact snippet of rendered code
corresponding to the search, and the return is always “No suggestions”.
Also, in the scripts in dev tools, there’s none in magicsuggests, so I
haven’t been able to set the breakpoint.

I’m suspecting that I have to enable something for this to work. But
there are two warnings in the console, not sure if related, about
deprecated calls in egw.js to “console.timeline” and “console.timelineEnd”.

I’ve tested this in both egw 14.2 and trunk under linux, with ubuntu
15.04 as server.

Regards.

Nathan

Nathan Gray escribió:
>
>
>
>     Hi.
>
>
>     I'm using egw 14.2 (not EPL) and apart from what I wrote some days ago,
>     I find now the mail autocompletion for email addresses is not working as
>     I expect.
>
>     ...
>
>
> The suggestions are from addressbook.  You can try searching directly
> there to see what should be shown.
> If addressbook finds a match, we might have to start debugging.

Hi, Nathan.


Addressbook search works ok. What's the proper way to debug this?


Thanks is advance.

–

----------------------------------------------------------------------|
http://counter.li.org info: Linux user: 92390 - Linux machine: 39301 |
Oscar Manuel Gómez Senovilla - omgsATescomposlinux.org |
GPG Key at http://keyserver.pgp.com |
----------------------------------------------------------------------|

Site24x7 APM Insight: Get Deep Visibility into Application Performance
APM + Mobile APM + RUM: Monitor 3 App instances at just $35/Month
Monitor end-to-end web transactions and take corrective actions now
Troubleshoot faster and improve end-user experience. Signup Now!
http://pubads.g.doubleclick.net/gampad/clk?id=267308311&iu=/4140

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers

ngegw 2016-01-18 15:26:51 UTC #6

…

You should get an empty array in the network results then, like:
[]
This leads me to suspect that the issue is on the server, so we’ll go there
now to
mail/inc/class.mail_compose.inc.php, in function ajax_searchAddress().
Unfortunately, you’ll have to go through that function to try and pinpoint
where it goes wrong.

Nathan