Mail size problem

john.j 2006-12-09 23:24:45 UTC #1

Dear list,

I have a problem, hopefully fairly simple to solve.

I cannot send mail larger than 7-8 Mb, the limit used be be 4-5 mb, but then i found some settings i php.ini that i played around wih, it helped some, but not enough :[

I get to “memory limit exhaust” message and “white screen of death” when i try to send anything large, by large i mean the said limit of 16mb. I’ve tried to change all this in php.ini but when looking at phpsysinfo in egroupware, local values doesn’t change… so my very simple question is, how do i modify th local values??? and why does and 10mb mail result in php fatal error, memory limit (32mb) exceeded??

error log:
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 13633411 bytes) in /var/www/html/egroupware/phpgwapi/inc/class.phpmailer.inc.php on line 1141

php.ini:
memory_limit = 50M
post_max_size = 50M
upload_max_filesize = 50M

Thanks all foryour time
/John Johansson

Anton_Frolov 2006-12-10 01:22:01 UTC #2

you may have several php.ini files in your system (for example in php4
and php5). And Apache may use not the same php.ini as the command line
tools. Be sure that when you change the memory_limit and other limits,
it effectively changes in phpsysinfo. If not, look for another php.ini
(and don’t forget to reload Apache).

AF.

john.j wrote:

Dear list,

I have a problem, hopefully fairly simple to solve.

I cannot send mail larger than 7-8 Mb, the limit used be be 4-5 mb, but then
i found some settings i php.ini that i played around wih, it helped some,
but not enough :[

I get to “memory limit exhaust” message and “white screen of death” when i
try to send anything large, by large i mean the said limit of 16mb. I’ve
tried to change all this in php.ini but when looking at phpsysinfo in
egroupware, local values doesn’t change… so my very simple question is,
how do i modify th local values??? and why does and 10mb mail result in php
fatal error, memory limit (32mb) exceeded??

error log:
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to
allocate 13633411 bytes) in
/var/www/html/egroupware/phpgwapi/inc/class.phpmailer.inc.php on line 1141

php.ini:
memory_limit = 50M
post_max_size = 50M
upload_max_filesize = 50M

Thanks all foryour time
/John Johansson

Take Surveys. Earn Cash. Influence the Future of IT
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john.j 2006-12-10 12:19:17 UTC #3

Hi!

Thanks for the fast response.
I did not solve my problem though. To clarify some, i will in this reply give some more information regarding my system.

Egroupware running: trunk, 1.3015 (problem is both on eval-system and production-system running 1.204)
php: 5.1.2 (only one installed)

phpinfo says:

Directive Local Value Master Value
max_execution_time 60 240
max_input_time 240 240
memory_limit 32M 100M
post_max_size 50M 50M
upload_max_filesize 16M 16M

I’ve changed upload_max_filesize from 50Mb back to 16 since last post. and memory limit from 50 to 100. As you can see, the latter change had no effect for local value, but the first did.

Why is it that some settings take effect but others don’t?

Anywho, i would be forever greatful if somone could help me solve this problem, as it is an annoyance for me trying to sell this system to our users (currently 300, expanding to over 3000 during/after the holidays) anf for our users, trying to send messages that never get sent (and with no error msg’s or warnings)
Don’t heistate to ask for more info regarding my settings, i’d be happy to post them!!

AF.

john.j wrote:

Dear list,

I have a problem, hopefully fairly simple to solve.

I cannot send mail larger than 7-8 Mb, the limit used be be 4-5 mb, but then
i found some settings i php.ini that i played around wih, it helped some,
but not enough :[

I get to “memory limit exhaust” message and “white screen of death” when i
try to send anything large, by large i mean the said limit of 16mb. I’ve
tried to change all this in php.ini but when looking at phpsysinfo in
egroupware, local values doesn’t change… so my very simple question is,
how do i modify th local values??? and why does and 10mb mail result in php
fatal error, memory limit (32mb) exceeded??

error log:
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to
allocate 13633411 bytes) in
/var/www/html/egroupware/phpgwapi/inc/class.phpmailer.inc.php on line 1141

php.ini:
memory_limit = 50M
post_max_size = 50M
upload_max_filesize = 50M

Thanks all foryour time
/John Johansson

eGroupWare-users mailing list
eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users

[/quote]

Anton_Frolov 2006-12-10 12:34:07 UTC #4

John,

look in the Apache configuration file of your web site if some of the
values are not overwritten here. Look for the lines starting with
"php_value".

if you want to get a really “pro” feedback, you can ask Ralf for the
commercial support. I’m just starting with eGW myself, so I can advise
only on the problems I faced.

AF.

john.j wrote:

Hi!

Thanks for the fast response.
I did not solve my problem though. To clarify some, i will in this reply
give some more information regarding my system.

Egroupware running: trunk, 1.3015 (problem is both on eval-system and
production-system running 1.204)
php: 5.1.2 (only one installed)

phpinfo says:

Directive Local Value Master Value
max_execution_time 60 240
max_input_time 240 240
memory_limit 32M 100M
post_max_size 50M 50M
upload_max_filesize 16M 16M

I’ve changed upload_max_filesize from 50Mb back to 16 since last post. and
memory limit from 50 to 100. As you can see, the latter change had no effect
for local value, but the first did.

Why is it that some settings take effect but others don’t?

Anywho, i would be forever greatful if somone could help me solve this
problem, as it is an annoyance for me trying to sell this system to our
users (currently 300, expanding to over 3000 during/after the holidays) anf
for our users, trying to send messages that never get sent (and with no
error msg’s or warnings)
Don’t heistate to ask for more info regarding my settings, i’d be happy to
post them!!

Anton Frolov wrote:

hi

you may have several php.ini files in your system (for example in php4
and php5). And Apache may use not the same php.ini as the command line
tools. Be sure that when you change the memory_limit and other limits,
it effectively changes in phpsysinfo. If not, look for another php.ini
(and don’t forget to reload Apache).

AF.

john.j wrote:

Dear list,

I have a problem, hopefully fairly simple to solve.

I cannot send mail larger than 7-8 Mb, the limit used be be 4-5 mb, but
then
i found some settings i php.ini that i played around wih, it helped some,
but not enough :[

I get to “memory limit exhaust” message and “white screen of death” when
i
try to send anything large, by large i mean the said limit of 16mb. I’ve
tried to change all this in php.ini but when looking at phpsysinfo in
egroupware, local values doesn’t change… so my very simple question is,
how do i modify th local values??? and why does and 10mb mail result in
php
fatal error, memory limit (32mb) exceeded??

error log:
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried
to
allocate 13633411 bytes) in
/var/www/html/egroupware/phpgwapi/inc/class.phpmailer.inc.php on line
1141

php.ini:
memory_limit = 50M
post_max_size = 50M
upload_max_filesize = 50M

Thanks all foryour time
/John Johansson

Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net’s Techsay panel and you’ll get the chance to share
your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV

eGroupWare-users mailing list
eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users

eGroupWare-users mailing list
eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users

john.j 2006-12-10 13:21:47 UTC #5

Hi again!

thanks for you response, i finally found where to edit the local settings, the .htacess file in the egroupware root directory…
Thanks for pointing me in the right direction!

/
John

John,

look in the Apache configuration file of your web site if some of the
values are not overwritten here. Look for the lines starting with
"php_value".

if you want to get a really “pro” feedback, you can ask Ralf for the
commercial support. I’m just starting with eGW myself, so I can advise
only on the problems I faced.

AF.

john.j wrote:

Hi!

Thanks for the fast response.
I did not solve my problem though. To clarify some, i will in this reply
give some more information regarding my system.

Egroupware running: trunk, 1.3015 (problem is both on eval-system and
production-system running 1.204)
php: 5.1.2 (only one installed)

phpinfo says:

Directive Local Value Master Value
max_execution_time 60 240
max_input_time 240 240
memory_limit 32M 100M
post_max_size 50M 50M
upload_max_filesize 16M 16M

I’ve changed upload_max_filesize from 50Mb back to 16 since last post. and
memory limit from 50 to 100. As you can see, the latter change had no effect
for local value, but the first did.

Why is it that some settings take effect but others don’t?

Anywho, i would be forever greatful if somone could help me solve this
problem, as it is an annoyance for me trying to sell this system to our
users (currently 300, expanding to over 3000 during/after the holidays) anf
for our users, trying to send messages that never get sent (and with no
error msg’s or warnings)
Don’t heistate to ask for more info regarding my settings, i’d be happy to
post them!!

Anton Frolov wrote:

hi

you may have several php.ini files in your system (for example in php4
and php5). And Apache may use not the same php.ini as the command line
tools. Be sure that when you change the memory_limit and other limits,
it effectively changes in phpsysinfo. If not, look for another php.ini
(and don’t forget to reload Apache).

AF.

john.j wrote:

Dear list,

I have a problem, hopefully fairly simple to solve.

I cannot send mail larger than 7-8 Mb, the limit used be be 4-5 mb, but
then
i found some settings i php.ini that i played around wih, it helped some,
but not enough :[

I get to “memory limit exhaust” message and “white screen of death” when
i
try to send anything large, by large i mean the said limit of 16mb. I’ve
tried to change all this in php.ini but when looking at phpsysinfo in
egroupware, local values doesn’t change… so my very simple question is,
how do i modify th local values??? and why does and 10mb mail result in
php
fatal error, memory limit (32mb) exceeded??

error log:
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried
to
allocate 13633411 bytes) in
/var/www/html/egroupware/phpgwapi/inc/class.phpmailer.inc.php on line
1141

php.ini:
memory_limit = 50M
post_max_size = 50M
upload_max_filesize = 50M

Thanks all foryour time
/John Johansson

Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net’s Techsay panel and you’ll get the chance to share
your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV

eGroupWare-users mailing list
eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users

eGroupWare-users mailing list
eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users

[/quote]