Notifications_email failed: account not found (acc_id=NULL)

[ammeier]

Hi.

I migrated from version 1.6 to 14.1.

I’m having problems sending notifications by e-mail, for example, to create an event in the calendar.

error: notifications_email failed: account not found (acc_id=NULL)

Can anyone help me?

Thanks.

[ammeier]

Nobody?

[Ralf_Becker_Stylite]

Hi,

Hi.

I migrated from version 1.6 to 14.1.

I’m having problems sending notifications by e-mail, for example, to create
an event in the calendar.

error: notifications_email failed: account not found (acc_id=NULL)
EGroupware did not found an SMTP account to send notification mails.

Did you created one and is it working with mail app?

Ralf

Can anyone help me?

Thanks.

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

[ammeier]

Hi Ralf.

I’m not sure. How can I check it?

Thank you for your attention!

[Ralf_Becker_Stylite]

Hi Ralf.

I’m not sure. How can I check it?
Right click on your account and choose “mail account” in context menu.

Ralf

Thank you for your attention!

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

[ammeier]

Ralf.

I’m sorry, but I don’t understand.

What I need change on my account properties?

I have to change it on all accounts?

Adriano

[ammeier]

Ralf.

Can you help me, please?

Tks!

[Ralf_Becker_Stylite]

Ralf.

Can you help me, please?
Not sure, you need to check your (or all) mail account(s).

To do so you need to right click on your account in Admin >> Accounts
and select mail account.

Ralf

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

[ammeier]

Thank you for your attention and patience.

I just would like to understand what I should check on the account, ie, which must be configured to have notifications sent.

I am very grateful if you can solve this question.

This problem is causing dissatisfaction and a very large stress here.

Thank you very much!

Adriano

[ammeier]

Ralf.

I configured the SMTP settings in the properties of one of the accounts and that was automatically set for all accounts. Finally notifications are being sent, which is very good.

But my happiness can not be complete. I found that the notification messages are being sent to the wrong time, with 1 hour late.

That is, when I create an event for 15hs, the notification email is in the beginning for 16hs.

The server and PHP timezone are correct.