PHPMailer->Send() Error

Ki_Setargilop 2012-03-13 19:30:21 UTC #1

Hi there,

Please help me with this error:
#0 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(37): PHPMailer->Send(), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen

Thanks,

ngegw 2012-03-13 19:36:51 UTC #2

Hi there,

Please help me with this error:
#0 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(37):
PHPMailer->Send(), referer:
http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen

That’s not the whole error. The line just before that contains the
actual error message.

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Ki_Setargilop 2012-03-13 19:43:28 UTC #3

Here are the actual lines:
#6 /home/rwdevca/public_html/system/phpgwapi/inc/class.egw.inc.php(548): ExecMethod(), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen
#5 /home/rwdevca/public_html/system/phpgwapi/inc/common_functions.inc.php(886): asyncservice->check_run(Array, Array), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen
#4 /home/rwdevca/public_html/system/phpgwapi/inc/class.asyncservice.inc.php(434): ExecMethod(), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen
#3 /home/rwdevca/public_html/system/phpgwapi/inc/common_functions.inc.php(886): uiasyncservice->test(Array), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen
#2 /home/rwdevca/public_html/system/admin/inc/class.uiasyncservice.inc.php(197): send->msg(‘email’, Array, ‘Asynchronous ti…’, ‘Greetings from …’), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen
#1 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(184): send->send(), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen
#0 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(37): PHPMailer->Send(), referer: http://www.rwdev.ca/system/index.php?menuaction=felamimail.uifelamimail.viewMainScreen

ngegw 2012-03-13 20:05:37 UTC #4

Here are the actual lines:
#6 /home/rwdevca/public_html/system/phpgwapi/inc/class.egw.inc.php(548):
…
#0 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(37):

There’s several parts to the error log.
First, and most importantly, is the error message. It tells what went
wrong, and often where. You need to send that, because that’s the
actual error. It usually looks something like one of these:
An error happened: Error: cannot send notifications. No valid messages
supplied, referer:
PHP Fatal error: Call to undefined method … in /… on line 1398,
referer:

After the message is the stack trace, which is what you’re sending.
It tells the path leading to the problem, and is used to give context
to the error.

Also it can be helpful to mention what you’re doing that results in the error.

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Ki_Setargilop 2012-03-13 20:15:35 UTC #5

Hi Nathan,

I tried TestJob in Asynchronous timed services.
It was stated that the TestJob sends you a mail everytime it is called.
But unfortunately, I do not receive anything.
Please advise what was wrong.

Thanks,
Gil

Ki_Setargilop 2012-03-13 20:50:48 UTC #6

An error happened: You must provide at least one recipient email address.
#0 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(37):
PHPMailer->Send()
#1 /home/rwdevca/public_html/system/phpgwapi/inc/class.send.inc.php(184): send->send()
#2 /home/rwdevca/public_html/system/admin/inc/class.uiasyncservice.inc.php(197):
send->msg(‘email’, Array, ‘Asynchronous ti…’, ‘Greetings from
…’)
#3 /home/rwdevca/public_html/system/phpgwapi/inc/common_functions.inc.php(886):
uiasyncservice->test(Array)
#4 /home/rwdevca/public_html/system/phpgwapi/inc/class.asyncservice.inc.php(434):
ExecMethod()
#5 /home/rwdevca/public_html/system/phpgwapi/inc/common_functions.inc.php(886):
asyncservice->check_run(Array, Array)
#6 /home/rwdevca/public_html/system/phpgwapi/cron/asyncservices.php(63):
ExecMethod(‘admin.uiasyncse…’, Array)
#7 {main}

Instance=default, User=poligrates, URL=http://

ngegw 2012-03-13 20:55:47 UTC #7

An error happened: You must provide at least one recipient email address.

Make sure your user account has an email address sent.

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Ki_Setargilop 2012-03-13 21:03:28 UTC #8

Where to configure that address?
I tried sending via felamimail and it worked fine. Where i went wrong?
Please advise.

Thanks,
Gil

ngegw 2012-03-13 21:28:45 UTC #9

Where to configure that address?
I tried sending via felamimail and it worked fine. Where i went wrong?
Please advise.

Normally you configure your email address with the rest of your user account.

Verify that the async job is in the list correctly. Under the Data
column, you should see your email address:
Array ( [0] => you@roadwarriors.ca )

If the address is there, I have no further ideas.

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Ki_Setargilop 2012-03-13 21:46:36 UTC #10

Yes there is.
Data >> Array ( [0] => poligrates@rwdev.ca ).
:((

I received another errors in the error log.
Take a look, maybe this is one of the factor.
PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/usr/bin/crontab) is not within the allowed path(s): (/home/migrate.a2/web:/home/rwdevca:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/rwdevca/public_html/system/phpgwapi/inc/class.asyncservice.inc.php on line 570, referer: http://www.rwdev.ca/system/index.php?menuaction=admin.uiasyncservice.index
PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/usr/bin/php5) is not within the allowed path(s): (/home/migrate.a2/web:/home/rwdevca:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/rwdevca/public_html/system/phpgwapi/inc/class.asyncservice.inc.php on line 570, referer: http://www.rwdev.ca/system/index.php?menuaction=admin.uiasyncservice.index
PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/usr/bin/php4) is not within the allowed path(s): (/home/migrate.a2/web:/home/rwdevca:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/rwdevca/public_html/system/phpgwapi/inc/class.asyncservice.inc.php on line 570, referer: http://www.rwdev.ca/system/index.php?menuaction=admin.uiasyncservice.index
PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/usr/bin/php) is not within the allowed path(s): (/home/migrate.a2/web:/home/rwdevca:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/rwdevca/public_html/system/phpgwapi/inc/class.asyncservice.inc.php on line 570, referer: http://www.rwdev.ca/system/index.php?menuaction=admin.uiasyncservice.index

Please advise Nathan, I had no idea about >> open_basedir restriction in effect.

Thanks,
Gil

Leithoff_Klaus 2012-03-14 08:51:30 UTC #11

could be the/a missing from / sender information (, as some mailservers require that), so the error message could be misleading.
usually the send->msg command takes as second parameter an array of mailadresses, not an array that may contain one.
but that should not hurt.
Try setting an sender emailaddress in emailadmin, where you set up the main profile.

kl@stylite.de
Stylite AG
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67292 Kirchheimbolanden
fon 06352 . 70629-0
fax 06352 . 70629-30
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Ki_Setargilop 2012-03-14 13:20:59 UTC #12

Hi Klaus,

I already did but no luck. See the screenshot for reference.

Gil

Leithoff_Klaus 2012-03-14 13:39:08 UTC #13

Only thing I can think of right now, is to debug in
phpgwapi/inc/class.send.inc.php
in trunk around line 196, you may be able to place some error_log statement (like error_log(METHOD.LINE.array2string($this));), then
call asyncservices manually:
something like
php /usr/share/egroupware/phpgwapi/cron/asyncservices.php default
make sure the testjob is due to be executed.
Do not post all information here, as the send object holds the password used for sending.

Stylite AG
[ open style of IT ]

Morschheimer Strasse 15 | D-67292 Kirchheimbolanden

fon +49 (0)6352 . 70629-0 | fax +49 (0)6352 . 70629-30
email: office@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

Commerzbank BLZ 55040022 | Account 218111300
IBAN DE33 5504 0022 0218 1113 00 | BIC COBADEFFXXX
VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany