Problem with user getting logged out too often - php issue

Harondel_J_Sibble 2014-10-29 01:26:45 UTC #1

I’ve lived with this issue since at least 2008 or so and now that I’ve
upgraded to 14.1, think it’s probably time to get this resolved.

I get logged out automatically way too often during the day, ideally I’d like
to stay logged into EGW for at least 8 hours without any activity on my part.

I can’t remember what the current timeout period is, but either way, it’s far
too short.

I remember a thread on this back in my early 1.6.xxx days but none of the
solutions at the time resolved the issue. As my current 14.1 setup is an
upgrade from 1.6, what should I now be looking at/for to keep my session
active and logged on, for at least 8 hours and ideally adjustable both up or
down.

Harondel J. Sibble
Sibble Computer Consulting Ltd.
Creating Solutions for the small and medium business computer user.
harondel@pdscc.com (use pgp keyid 0x3CC3CFCE not 0x3AD5C11D)
http://www.pdscc.com
Blog: http://www.pdscc.com/blog
(604) 739-3709 (voice)

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Ralf_Becker_Stylite 2014-10-29 06:42:14 UTC #2

Hi Harondel,

I’ve lived with this issue since at least 2008 or so and now that I’ve
upgraded to 14.1, think it’s probably time to get this resolved.

I get logged out automatically way too often during the day, ideally I’d like
to stay logged into EGW for at least 8 hours without any activity on my part.

I can’t remember what the current timeout period is, but either way, it’s far
too short.

I remember a thread on this back in my early 1.6.xxx days but none of the
solutions at the time resolved the issue. As my current 14.1 setup is an
upgrade from 1.6, what should I now be looking at/for to keep my session
active and logged on, for at least 8 hours and ideally adjustable both up or
down.
There’s only one reliable solution: change session.gc_maxlifetime in
your php.ini to 8 hours (in seconds).

It is a global value for every php script running on your web-server.

Ralf

–
Ralf Becker
Director Software Development

Stylite AG

Morschheimer Strasse 15 | Tel. +49 6352 70629 0
D-67292 Kirchheimbolanden | Fax. +49 6352 70629 30

Email: rb@stylite.de

www.stylite.de | www.egroupware.org

Managing Directors: Andre Keller | Ralf Becker | Gudrun Mueller
Chairman of the supervisory board: Prof. Dr. Birger Leon Kropshofer

VAT DE214280951 | Registered HRB 31158 Kaiserslautern Germany

el_es 2014-10-29 08:50:13 UTC #3

Hi Ralf & Harondel,

Hi Harondel,

I’ve lived with this issue since at least 2008 or so and now that I’ve
upgraded to 14.1, think it’s probably time to get this resolved.

I get logged out automatically way too often during the day, ideally I’d like
to stay logged into EGW for at least 8 hours without any activity on my part.
[…]

There’s only one reliable solution: change session.gc_maxlifetime in
your php.ini to 8 hours (in seconds).

It is a global value for every php script running on your web-server.

Ralf

What about EGW notifications ?
I never had a session lost due to time out (provided the popup is clicked)
(my users are in local network only, though, so I set notifications to be checked every 1 minute).

Lukasz

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Harondel_J_Sibble 2014-10-29 17:38:01 UTC #4

Folks

There’s only one reliable solution: change session.gc_maxlifetime in
your php.ini to 8 hours (in seconds).
It is a global value for every php script running on your web-server.
Ralf

Hmm, bummer, I don’t want any other web apps to have that timeout, just EGW.
If that is the only option I guess I’ll just continue living with it

My recollection was there was an EGW specific solution before, but I do
remember it involved the php.ini file so maybe it was the same thing.

What about EGW notifications ?

I don’t know what you mean.

I never had a session lost due to time out (provided the popup is clicked) (my
users are in local network only, though, so I set notifications to be checked
every 1 minute).

Popup notifications? I must not have that enabled as I’ve never seen that
before. How do I turn that on? And what would be the consequences of
enabling that, both positive and negative, over and above the issue we are
discussing here?

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el_es 2014-10-30 15:08:00 UTC #5

[…]

What about EGW notifications ?

I don’t know what you mean.

I never had a session lost due to time out (provided the popup is clicked) (my
users are in local network only, though, so I set notifications to be checked
every 1 minute).

Popup notifications? I must not have that enabled as I’ve never seen that
before. How do I turn that on? And what would be the consequences of
enabling that, both positive and negative, over and above the issue we are
discussing here?

Well,
you need Notifications app installed and

(on egw 1.8 !) your-server/egroupware/index.php?menuaction=admin.uiconfig.index&appname=notifications
check that it’s enabled,
set poll interval

(on egw14.1), go to Admin application, Applications, Notifications

set poll interval

Possible downside ? Every logged-in operator/user that has right to notification app and has it
enabled in preferences, will poll the server every minute / two / five if set so,
therefore you will have more traffic to your webserver and database. May be not desired on mobile data plans if used.

Positive is that it doesn’t have to be popups, notifications (at least in 1.8) can be reduced to just an icon flashing you,
because if you set it to high / popup on (at least on 1.8) it will display you a dialog box and stall the poll.
But if just a flashy icon, it will continue to poll the server even if you don’t click it, and your
logged-on session never times out. At least so I had it here

Lukasz

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