Hello,
I’m sorry, my written English is not so good but I hope you nevertheless understand what I mean.
I have a problem with synchronization between eGW and Outlook. I use the Funambol Outook Sync Client Version 8.0.5
Versions: eGW: 1.6.002, SyncNL 1.6.500jl (the Daily Snapshot uf 8.12.)
OS is Debian Lenny
The Problem:
I have a user tom. In most cases does the synchronization for him. But sometimes when I try to sync, I get the following error:
“Can’t access your account. Correct your server location, username or password.”
Then 5 minutes later it goes again.
This is the log if the synchronization failed:
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: starting new session for tom [on line 174 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: create new session state variable for fol-TEVHT0xBUzp0b20= [on line 182 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication not yet possible currently. Password not available [on line 304 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: package 1 +++++++++++++++++++++ started [on line 232 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication not yet possible currently. Password not available [on line 304 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication of tom@… failed [on line 345 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication of tom@… failed [on line 345 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication of tom@… failed [on line 345 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: found action commands [on line 550 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication of tom@… failed [on line 345 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: found action commands [on line 550 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication of tom@… failed [on line 345 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication of tom@… failed [on line 345 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: syncStatus(server sync acknowledged) 0 [on line 690 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: package ----------------------- done [on line 577 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:20:01 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-14c45e1227d4c2345dfa3b595b20efd4]: syncStatus = 0, actionCommands = False [on line 606 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
This is the beginning of the log if the synchronization works:
[Thu Dec 10 15:25:46 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-e5db02c943f29efc374bcee5ec79ff63]: starting new session for tom [on line 174 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:25:46 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-e5db02c943f29efc374bcee5ec79ff63]: create new session state variable for fol-TEVHT0xBUzp0b20= [on line 182 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:25:46 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication not yet possible currently. Password not available [on line 304 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:25:46 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-e5db02c943f29efc374bcee5ec79ff63]: package 1 +++++++++++++++++++++ started [on line 232 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:25:46 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Authentication not yet possible currently. Password not available [on line 304 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML_EGW: Authentication of tom@…/syncml-e5db02c943f29efc374bcee5ec79ff63 succeded [on line 336 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML[syncml-e5db02c943f29efc374bcee5ec79ff63]: found action commands [on line 550 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: getSyncSummary for tom@…fol-TEVHT0xBUzp0b20= [on line 281 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: getSyncSummary for tom@…fol-TEVHT0xBUzp0b20= serverts: 1260451137 clients: 1260349501 [on line 287 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/State_egw.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Previous sync found for target sifcontacts; client timestamp: 1260349501 [on line 139 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/Command/Alert.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Anchor timestamps match, TwoWaySync possible. Syncing data since 2009-12-10 14:18:57 [on line 148 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/Command/Alert.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Alert 200 [on line 175 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/Command/Alert.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: Creating SyncML_Sync object for target sifcontacts; sync type 200 [on line 298 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/Command/Alert.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [] SyncML: new sync for alerttype 200 [on line 61 of “/usr/share/egroupware/phpgwapi/inc/horde/Horde/SyncML/Sync.php”]
[Thu Dec 10 15:25:47 2009] [error] [client 193.99.136.69] EGWSYNC: [egwcontactssync] SymcML: egwcontactssync list found: 11 [on line 104 of “/usr/share/egroupware/syncml/contacts/lib/api.php”]
.
.
.
For all other users (identical user settings like tom), the synchronization ALWAYS fails with same log like on top.
Does anybody know why this is?
Regards
Anja
