Re: [eGroupWare-users] Upgrade from 1.4 to 1.5, lost knowledge base editor?

David_C_Rankin 2008-08-02 20:02:12 UTC #1

Ralf Becker wrote:

eGroupWare caches many things in the session and/or the browser.
Therefore a major upgrade requires to log off and clear the browser
cache (or a forced reload with Shift or Ctrl F5, depending on your browser).

Ralf

Ralf,

This is something that has definitely been introduced during a recent .svn

update to both 1.4.004 and 1.5.010. See also the screenshot from 1.4.004:

http://www.3111skyline.com/download/screenshots/egw/KB_no-editor_1.4.004svn.jpg

No changes to the 1.4 install have been made except for .svn updates in the

past year. The editor loss had to occur within the last 60 days. I don’t have a
more narrow date because it has been that long since I edited a knowledge base
article.

Let me know what setting/config file/or database fields you would like me to

check and I’m more than happy to do some leg work.

Also, I have re-enabled your account on the 3111skyline.com (1.5.svn) install

if you want to take a look. If you have forgotten the pw, email me privately
and I’ll reset it. If you want an account on rbpllc.com (the 1.4.004 svn
install) likewise email me privately and I’ll create an account.

Thanks for your help. This is strange that it effects both 1.4 and trunk

unless an update is responsible.

–
David C. Rankin, J.D., P.E.
Rankin Law Firm, PLLC
510 Ochiltree Street
Nacogdoches, Texas 75961
Telephone: (936) 715-9333
Facsimile: (936) 715-9339
www.rankinlawfirm.com

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Ralf_Becker_6 2008-08-05 05:28:55 UTC #2

Hi David,

1.4.004 and trunk updated fckEditor to their current release (1.6). You
have to force a reload or delete the browser cache.

That’s all I can tell you.

Ralf

David C. Rankin schrieb:

Ralf Becker wrote:

eGroupWare caches many things in the session and/or the browser.
Therefore a major upgrade requires to log off and clear the browser
cache (or a forced reload with Shift or Ctrl F5, depending on your browser).

Ralf

Ralf,

This is something that has definitely been introduced during a recent .svn
update to both 1.4.004 and 1.5.010. See also the screenshot from 1.4.004:

http://www.3111skyline.com/download/screenshots/egw/KB_no-editor_1.4.004svn.jpg

No changes to the 1.4 install have been made except for .svn updates in the
past year. The editor loss had to occur within the last 60 days. I don’t have a
more narrow date because it has been that long since I edited a knowledge base
article.

Let me know what setting/config file/or database fields you would like me to
check and I’m more than happy to do some leg work.

Also, I have re-enabled your account on the 3111skyline.com (1.5.svn) install
if you want to take a look. If you have forgotten the pw, email me privately
and I’ll reset it. If you want an account on rbpllc.com (the 1.4.004 svn
install) likewise email me privately and I’ll create an account.

Thanks for your help. This is strange that it effects both 1.4 and trunk
unless an update is responsible.

–
Ralf Becker
eGroupWare Training & Support ==> http://www.egroupware-support.de
Outdoor Unlimited Training GmbH [www.outdoor-training.de]
Handelsregister HRB Kaiserslautern 3587
Geschäftsführer Birgit und Ralf Becker
Leibnizstr. 17, 67663 Kaiserslautern, Germany
Telefon +49 (0)631 31657-0

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers

David_C_Rankin 2008-08-05 19:17:19 UTC #3

Ralf Becker wrote:

Hi David,

1.4.004 and trunk updated fckEditor to their current release (1.6). You
have to force a reload or delete the browser cache.

That’s all I can tell you.

Ralf

Hmmm…

Still in a quandary. I have cleared the browser cache (konqueror -> Settings

-> Configure konqueror -> Cache -> Clear Cache, I have restarted the web server
(rcapache2 restart), and I have forced a reload (F5) and still no editor?

When you say 1.4.004 and truck updated fckEditor to their current release

(1.6), are you saying I needed to something more than an “svn update *” on each
to install the new editor? Something is still rotten in Denmark.

David C. Rankin schrieb:

Ralf Becker wrote:

eGroupWare caches many things in the session and/or the browser.
Therefore a major upgrade requires to log off and clear the browser
cache (or a forced reload with Shift or Ctrl F5, depending on your browser).

Ralf

Ralf,

This is something that has definitely been introduced during a recent .svn
update to both 1.4.004 and 1.5.010. See also the screenshot from 1.4.004:

http://www.3111skyline.com/download/screenshots/egw/KB_no-editor_1.4.004svn.jpg

No changes to the 1.4 install have been made except for .svn updates in the
past year. The editor loss had to occur within the last 60 days. I don’t have a
more narrow date because it has been that long since I edited a knowledge base
article.

Let me know what setting/config file/or database fields you would like me to
check and I’m more than happy to do some leg work.

Also, I have re-enabled your account on the 3111skyline.com (1.5.svn) install
if you want to take a look. If you have forgotten the pw, email me privately
and I’ll reset it. If you want an account on rbpllc.com (the 1.4.004 svn
install) likewise email me privately and I’ll create an account.

Thanks for your help. This is strange that it effects both 1.4 and trunk
unless an update is responsible.

–
David C. Rankin, J.D., P.E.
Rankin Law Firm, PLLC
510 Ochiltree Street
Nacogdoches, Texas 75961
Telephone: (936) 715-9333
Facsimile: (936) 715-9339
www.rankinlawfirm.com

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers

Ralf_Becker_6 2008-08-05 20:27:42 UTC #4

Hi David,

Konqueror is NOT supported by FCKEditor and never was.

FCK works with IE, FF and newer Safari browsers, see www.fckeditor.net

So it’s as expected, that you see a textarea with html code in it.

Ralf

David C. Rankin schrieb:

Ralf Becker wrote:

Hi David,

1.4.004 and trunk updated fckEditor to their current release (1.6). You
have to force a reload or delete the browser cache.

That’s all I can tell you.

Ralf

Hmmm…

Still in a quandary. I have cleared the browser cache (konqueror -> Settings
-> Configure konqueror -> Cache -> Clear Cache, I have restarted the web server
(rcapache2 restart), and I have forced a reload (F5) and still no editor?

When you say 1.4.004 and truck updated fckEditor to their current release
(1.6), are you saying I needed to something more than an “svn update *” on each
to install the new editor? Something is still rotten in Denmark.

David C. Rankin schrieb:

Ralf Becker wrote:

eGroupWare caches many things in the session and/or the browser.
Therefore a major upgrade requires to log off and clear the browser
cache (or a forced reload with Shift or Ctrl F5, depending on your browser).

Ralf

Ralf,

This is something that has definitely been introduced during a recent .svn
update to both 1.4.004 and 1.5.010. See also the screenshot from 1.4.004:

http://www.3111skyline.com/download/screenshots/egw/KB_no-editor_1.4.004svn.jpg

No changes to the 1.4 install have been made except for .svn updates in the
past year. The editor loss had to occur within the last 60 days. I don’t have a
more narrow date because it has been that long since I edited a knowledge base
article.

Let me know what setting/config file/or database fields you would like me to
check and I’m more than happy to do some leg work.

Also, I have re-enabled your account on the 3111skyline.com (1.5.svn) install
if you want to take a look. If you have forgotten the pw, email me privately
and I’ll reset it. If you want an account on rbpllc.com (the 1.4.004 svn
install) likewise email me privately and I’ll create an account.

Thanks for your help. This is strange that it effects both 1.4 and trunk
unless an update is responsible.

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers

David_C_Rankin 2008-08-05 22:41:24 UTC #5

Ralf Becker wrote:

Hi David,

Konqueror is NOT supported by FCKEditor and never was.

FCK works with IE, FF and newer Safari browsers, see www.fckeditor.net

So it’s as expected, that you see a textarea with html code in it.

Ralf

Shit! Murphy's law rings true... I never used konqueror as a web browser until

just recently. It’s a great file manager and instead of firing up FF, I began
experimenting with it as a browser as well. In fact, I just finished exporting
and importing bookmarks today.

Back to FF and confirmed, fck works just like it used to. Sorry for the

confusion. I’ll check with the fckeditor.net guys and see what it will take to
make it usable in konqueror.

As always keep up the great work!

David C. Rankin schrieb:

Ralf Becker wrote:

Hi David,

1.4.004 and trunk updated fckEditor to their current release (1.6). You
have to force a reload or delete the browser cache.

That’s all I can tell you.

Ralf
Hmmm…

Still in a quandary. I have cleared the browser cache (konqueror -> Settings
-> Configure konqueror -> Cache -> Clear Cache, I have restarted the web server
(rcapache2 restart), and I have forced a reload (F5) and still no editor?

When you say 1.4.004 and truck updated fckEditor to their current release
(1.6), are you saying I needed to something more than an “svn update *” on each
to install the new editor? Something is still rotten in Denmark.

David C. Rankin schrieb:

Ralf Becker wrote:

eGroupWare caches many things in the session and/or the browser.
Therefore a major upgrade requires to log off and clear the browser
cache (or a forced reload with Shift or Ctrl F5, depending on your browser).

Ralf

Ralf,

This is something that has definitely been introduced during a recent .svn
update to both 1.4.004 and 1.5.010. See also the screenshot from 1.4.004:

http://www.3111skyline.com/download/screenshots/egw/KB_no-editor_1.4.004svn.jpg

No changes to the 1.4 install have been made except for .svn updates in the
past year. The editor loss had to occur within the last 60 days. I don’t have a
more narrow date because it has been that long since I edited a knowledge base
article.

Let me know what setting/config file/or database fields you would like me to
check and I’m more than happy to do some leg work.

Also, I have re-enabled your account on the 3111skyline.com (1.5.svn) install
if you want to take a look. If you have forgotten the pw, email me privately
and I’ll reset it. If you want an account on rbpllc.com (the 1.4.004 svn
install) likewise email me privately and I’ll create an account.

Thanks for your help. This is strange that it effects both 1.4 and trunk
unless an update is responsible.

–
David C. Rankin, J.D., P.E.
Rankin Law Firm, PLLC
510 Ochiltree Street
Nacogdoches, Texas 75961
Telephone: (936) 715-9333
Facsimile: (936) 715-9339
www.rankinlawfirm.com

eGroupWare-developers mailing list
eGroupWare-developers@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-developers