Someone to check install

ewood 2010-09-02 04:02:18 UTC #1

I hope this is not out of line, I have egroupware installed and have used if for a couple months. I’m now starting to get errors I need to get things resolved as I;m pressed for time and would like to pay someone to check and repair the install if needed. I hope this is not out of line for the forum.

Ralf_Becker_Stylite 2010-09-02 06:49:35 UTC #2

We offer that kind of service:

http://www.stylite.de/EGroupware_consulting_and_support

Ralf

I hope this is not out of line, I have egroupware installed and have used if
for a couple months. I’m now starting to get errors I need to get things
resolved as I;m pressed for time and would like to pay someone to check and
repair the install if needed. I hope this is not out of line for the
forum.

Ed

–
Ralf Becker
Director Software Development

Stylite GmbH
[open style of IT]

Morschheimer Strasse 15
67292 Kirchheimbolanden

fon +49 (0) 6352 70629-0
fax +49 (0) 6352 70629-30
mailto: rb@stylite.de

www.stylite.de
www.egroupware.org

Geschäftsführer Andre Keller,
Gudrun Müller, Ralf Becker
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ewood 2010-09-02 20:43:56 UTC #3

Hi Ralp,

I started their a couple days ago by putting in a contact form and never got a reply…

Andre_Keller 2010-09-02 20:54:04 UTC #4

Dear Ed,

you asked on 01-09-2010: How much to install?

And you got a detailed answer from us a few hours later Maybe problems with Emails?

Kind Regards
Andre Keller

Stylite GmbH

Morschheimer Strasse 15 | Tel. +49(0)6352 706 290
67292 Kirchheimbolanden | Fax. +49(0)6352 706 2930

www.stylite.de | Germany | skype: andre.keller67

Managing Directors: | Andre Keller | Ralf Becker | Gudrun Mueller

Commerzbank BLZ 55040022 | Account 218111300
IBAN DE33 5504 0022 0218 1113 00 | BIC COBADEFFXXX
VAT DE214280951 | HRB 30575 Kaiserslautern

Hi Ralp,

I started their a couple days ago by putting in a contact form and never got
a reply…

Ed

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ewood 2010-09-02 21:14:29 UTC #5

Found it in deleted just missed it thought it might have come from a Stylite or egroupware I saw “Minna Katariina Kosonen” I’ve been getting a lot of Nigerian emails lately they have long names too and thought it was so I deleted it - sorry about that. I’ve gotten everything down to just two open issues to where it wouldn’t be worth paying the 1,140 Euro.

“SMTP Error: Could not connect to SMTP host”. When sending emails. This was working fine until a couple days ago, I’ve checked everything deleted all email accounts started over etc with no resolve.
Warning Checking PEAR::XML_Feed_Parser is installed: False
PEAR::XML_Feed_Parser is needed by: news_admin. You can install it by running: pear install XML_Feed_Parser

I got the Auth SASL put in correctly now I can’t get the XML_Feed_Parser installed. I have it in the egw-pear directory and I’ve tried creating a pear directory too. Can’t figure this one out.

ewood 2010-09-03 02:07:28 UTC #6

I got issue 2 handled anyone know what to do with the smtp error?

Thx

mike_a 2010-09-03 15:11:54 UTC #7

Error 1. Without more detail I could only recommend that you check whether your smtp server requires authentication.

Error 2. You did search the forum first - right? pear install XML_Feed_Parser

ewood 2010-09-03 17:09:52 UTC #8

Hi Mike a,

Thank you for the reply. I do have Pear completely installed so that’s handled, still having problems with the SMTP error. It took screen shots of my set up so I hope this helps and I pasted my check installation results below too.

Checking the eGroupWare Installation
Passed Checking required PHP version 5.1+ (recommended 5.2+): 5.2.14 ==> True
Passed Checking php.ini: safe_mode = Off: ini_get(‘safe_mode’)=‘0’ = Off
Passed Checking php.ini: magic_quotes_runtime = Off: ini_get(‘magic_quotes_runtime’)=‘0’ = Off
Passed Checking php.ini: register_globals = Off: ini_get(‘register_globals’)=‘0’ = Off
Warning Checking php.ini: display_errors = Off: ini_get(‘display_errors’)=‘1’ = On
display_errors is set to 1. This is NOT recommeded for a production system, as displayed error messages can contain passwords or other sensitive information!
Passed Checking php.ini: memory_limit >= 24M: ini_get(‘memory_limit’)='40M’
Passed Checking php.ini: max_execution_time >= 30: ini_get(‘max_execution_time’)='50000’
Passed Checking php.ini: file_uploads = On: ini_get(‘file_uploads’)=‘1’ = On
Passed Checking php.ini: upload_max_filesize >= 8M: ini_get(‘upload_max_filesize’)=‘20M’
Passed Checking php.ini: post_max_size >= 8M: ini_get(‘post_max_size’)=‘8M’
Passed Checking php.ini: include_path contain .: ini_get(‘include_path’)=’.:/usr/lib/php5’
Warning Checking php.ini: mbstring.func_overload = 7: ini_get(‘mbstring.func_overload’)=‘0’
The mbstring.func_overload = 7 is needed to fully support unicode (utf-8) or other multibyte-charsets.
*** Please make the following change in your php.ini (/usr/lib/php5): mbstring.func_overload = 7
*** AND reload your webserver, so the above changes take effect !!!
Warning Checking php.ini: magic_quotes_gpc = Off: ini_get(‘magic_quotes_gpc’)=‘1’ = On
magic_quotes_gpc is needed by: felamimail.
Passed Checking extension session is loaded or loadable: True
Passed Checking extension pdo is loaded or loadable: True
Passed Checking extension mysql is loaded or loadable: True
Passed Checking extension pdo_mysql is loaded or loadable: True
Warning Checking extension pgsql is loaded or loadable: False
The pgsql extension is needed, if you plan to use a pgSQL database.
Warning Checking extension pdo_pgsql is loaded or loadable: False
The pdo_pgsql extension is needed, if you plan to use a pgSQL database.
Warning Checking extension odbc is loaded or loadable: False
The odbc extension is needed, if you plan to use a MaxDB, MsSQL or Oracle database.
Warning Checking extension pdo_odbc is loaded or loadable: False
The pdo_odbc extension is needed, if you plan to use a MaxDB, MsSQL or Oracle database.
Warning Checking extension oci8 is loaded or loadable: False
The oci extension is needed, if you plan to use a Oracle database.
Warning Checking extension pdo_oci is loaded or loadable: False
The pdo_oci extension is needed, if you plan to use a Oracle database.
Passed Checking extension mbstring is loaded or loadable: True
Warning Checking extension ldap is loaded or loadable: False
The ldap extension is needed, if you use ldap as account or contact storage, authenticate against ldap or active directory. It’s not needed for a standard SQL installation.
Passed Checking extension ctype is loaded or loadable: True
Passed Checking extension imap is loaded or loadable: True
Passed Checking extension dom is loaded or loadable: True
Passed Checking PEAR is installed: 1.9.1
Passed Checking PEAR::HTTP_WebDAV_Server is installed: 999.egw-pear
Passed Checking PEAR::Net_Socket is installed: 999.egw-pear
Passed Checking PEAR::Auth_SASL is installed: 999.egw-pear
Passed Checking PEAR::Net_IMAP is installed: 999.egw-pear
Passed Checking PEAR::Net_Sieve is installed: 999.egw-pear
Passed Checking PEAR::XML_Feed_Parser is installed: 999.egw-pear
Passed Checking PEAR::Log is installed: 999.egw-pear
Passed Checking for GD support…: True
Passed Checking file-permissions of /homepages/08736733/htdocs/egroupware for not world writable: 86703/ftpusers drwxr-xr-x
This might take a while, please wait …
Passed Checking file-permissions of /homepages/08736733/htdocs/egroupware/header.inc.php for not world readable: u40686703/ftpusers -rw-rw----
Passed Checking if php.ini setting session.save_path=’/tmp’ is writable by the webserver: root/root drwxrwxrwt
Please fix the above errors (Error) and warnings(Warning).

Leithoff_Klaus 2010-09-06 07:43:30 UTC #9

Hi ewood,
check the password, check if you have spaces before/after the username.
if everything failes: activate debugging by setting $mail->SMTPDebug to 10
(around line 994 in trunk)
This should give you some ideas what goes wrong.

kl@stylite.de
Stylite GmbH
[ open style of IT ]
Morschheimer Strasse 15
67292 Kirchheimbolanden

fon 06352 . 70629-0
fax 06352 . 70629-30
www.stylite.de

Geschäftsführer: Andre Keller, Gudrun Müller, Ralf Becker
Handelsregister Kaiserslautern HRB 30575
USt-ID: DE214280951

ewood 2010-09-07 21:15:20 UTC #10

Hi Klaus,

Thank you for the reply. No spaces, but a good oversight check, what file would I change this in "$mail->SMTPDebug to 10
(around line 994 in trunk) "

Thanks again,
Ed

Leithoff_Klaus 2010-09-08 09:07:46 UTC #11

in felamimail/inc/class.bocompose.inc.php

kl@stylite.de
Stylite GmbH
[ open style of IT ]
Morschheimer Strasse 15
67292 Kirchheimbolanden

fon 06352 . 70629-0
fax 06352 . 70629-30
www.stylite.de

Geschäftsführer: Andre Keller, Gudrun Müller, Ralf Becker
Handelsregister Kaiserslautern HRB 30575
USt-ID: DE214280951

ewood 2010-09-08 15:40:01 UTC #12

Hi Klaus,

Thanks for your new reply. Line 944 shows #$mail->SMTPDebug = 10; and I removed the # in front. Nothings changed same issue. I searched the file further for the same code to change and that was the only line.

Leithoff_Klaus 2010-09-09 07:04:09 UTC #13

This is only enabling the debugging.
You should now be able to check with the error_log of your webserver to find
out about the details of the error.
It does not fix the problem itself.

kl@stylite.de
Stylite GmbH
[ open style of IT ]
Morschheimer Strasse 15
67292 Kirchheimbolanden

fon 06352 . 70629-0
fax 06352 . 70629-30
www.stylite.de

Geschäftsführer: Andre Keller, Gudrun Müller, Ralf Becker
Handelsregister Kaiserslautern HRB 30575
USt-ID: DE214280951

ewood 2010-09-09 19:23:49 UTC #14

I changed it back and tried sending some emails, but I’m on shared 1and1 hosting not sure if I can get the server error log. The egroupware error log has nothing in it since 6/10/10. I did go to egroupware Admin>PHP Information and in the Configuration PHP CORE it says:

log_errors Off Off
SMTP localhost localhost
smtp_port 25 25

Could this help with any thing I need to change? I’m still baffled because up until recently I was able to send emails. IMAP works fine.

Thanks again,
Ed

Oscar_Manuel_Gomez_S 2010-09-09 20:31:46 UTC #15

ewood escribió:

I changed it back and tried sending some emails, but I’m on shared 1and1
hosting not sure if I can get the server error log. The egroupware error
log has nothing in it since 6/10/10. I did go to egroupware Admin>PHP
Information and in the Configuration PHP CORE it says:

log_errors Off Off
SMTP localhost localhost
smtp_port 25 25

Could this help with any thing I need to change? I’m still baffled because
up until recently I was able to send emails. IMAP works fine.

Did you setup a custom account, instead of using the emailadmin profile?
Also, try to check if there’s something silly wrong in /etc/hosts (using
"telnet localhost 25" from the shell could help, too). You might want to
try the same with 127.0.0.1 or the local ip instead of localhost.

Regards.

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