SyncJe

[Andrew_Galdes]

Hello all,

Has anyone been able to get SyncJe (from nexthaus.com) working for
eGroupWare? I have done allot of testing with various installs (both on
the client and the server) and still have no luck. Have informed their
tech support but no reply yet.

The error I’m getting is always very similar to the following:

Synchronization with: My Company
http://www.myserver.com/egroupware/rpc.php

Session started: Tuesday, January 29, 2008, at 10:20:00 AM
Session ended: Tuesday, January 29, 2008, at 10:20:04 AM
Elapsed time: 4 seconds

Bytes Sent: 5,719
Bytes Received: 7,629

The session ended with errors.
Internal Error:
Code: 0xSyncML Error: 401

Record Changes:
Local: URL:./contacts/Main Identity’s Contacts
Send URI:CONTACTSMAINIDENTITY0SCONTACTS
Remote URI:./contacts
Remote database failed:
Initiating Synchronization: 401
Invalid credentials. The requested command failed because the
request or MUST provide proper authentication. If the property type of
authentication was presented in the original request, then the response
code indicates that the requested command has been refused for those
credentials.
Sync: 401
Invalid credentials. The requested command failed because the
request or MUST provide proper authentication. If the property type of
authentication was presented in the original request, then the response
code indicates that the requested command has been refused for those
credentials.

End of report.

---

-Andrew

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[pgoerzen]

Hi Andrew,

Has anyone been able to get SyncJe (from nexthaus.com) working for
eGroupWare? I have done allot of testing with various installs (both on
the client and the server) and still have no luck. Have informed their
tech support but no reply yet.

We have the SyncJe software for BlackBerry working with eGroupWare. We’re
using a snapshot of 1.4 from about a month ago. Haven’t had any problems
except for a bug in the BlackBerry API that doesn’t provide for by-day
recurrence.

Sounds like you have an authentication error. Can you log in alright and
access calendar, addressbook, and infolog via the Web interface? Anything
interesting in the error log on the server?

–
Peter Goerzen
I.S Development
Hustler Turf Equipment/Excel Industries, Inc.

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[Andrew_G]

Hi Peter,

The site is working fine for all other uses including logging in via the
web interface. Have you tried via the Outlook or Outlook Express
connector? Does it work the same for you? I have not tried the black
berry version yet.

-Andrew

Peter Goerzen wrote:

Hi Andrew,

Has anyone been able to get SyncJe (from nexthaus.com) working for
eGroupWare? I have done allot of testing with various installs (both on
the client and the server) and still have no luck. Have informed their
tech support but no reply yet.

We have the SyncJe software for BlackBerry working with eGroupWare. We’re
using a snapshot of 1.4 from about a month ago. Haven’t had any problems
except for a bug in the BlackBerry API that doesn’t provide for by-day
recurrence.

Sounds like you have an authentication error. Can you log in alright and
access calendar, addressbook, and infolog via the Web interface? Anything
interesting in the error log on the server?

---

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Defy all challenges. Microsoft® Visual Studio 2008.
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[pgoerzen]

The site is working fine for all other uses including logging in via the
web interface. Have you tried via the Outlook or Outlook Express
connector? Does it work the same for you? I have not tried the black
berry version yet.

Sorry, Andrew, we haven’t tried the SyncJe Outlook connectors. We only have a
few Outlook users, and they haven’t been moved to egw yet. We’ve done some
testing with the Funambol and eGWOsync options. Funambol seems to work pretty
well.

BTW, when dealing with the SyncJe support, you have to call. They don’t seem
to respond to email, but their phone support staff has been very helpful.

–
Peter Goerzen
I.S Development
Hustler Turf Equipment/Excel Industries, Inc.

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[Andrew_Galdes]

Thanks Peter,

I’ll give them a buz.

-Andrew

The site is working fine for all other uses including logging in via
the
web interface. Have you tried via the Outlook or Outlook Express
connector? Does it work the same for you? I have not tried the black
berry version yet.

Sorry, Andrew, we haven’t tried the SyncJe Outlook connectors. We only
have a
few Outlook users, and they haven’t been moved to egw yet. We’ve done
some
testing with the Funambol and eGWOsync options. Funambol seems to work
pretty
well.

BTW, when dealing with the SyncJe support, you have to call. They don’t
seem
to respond to email, but their phone support staff has been very
helpful.

---

This SF.net email is sponsored by: Microsoft
Defy all challenges. Microsoft® Visual Studio 2008.
http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/

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