Vacation Notice doesn't work

adnanbutt050 2019-03-06 14:42:39 UTC #1

Dear all,

I have updated the eGroupware to the latest release, today I set the vacation Notice on my email address but unfortunately, it doesn’t work.

Got this error
Error Reading data from Socket

Any help would be much appreciated

StefanU 2019-03-06 15:36:56 UTC #2

Please always tell us the version. Then you’ll know which version we’re talking about in the future.
I hope it is a package installation and not a git installation?

Did that work before?
Please have a look at the webserver-error-log.

Greetings
Stefan

adnanbutt050 2019-03-06 15:43:54 UTC #3

Hi @StefanU
The version of eGroupware is 17.1.20190222, I didn’t try this vacation notice earlier.

Yes it’s package installation

Kind Regards,
Adnan

StefanU 2019-03-06 15:51:17 UTC #4

Have you entered the correct data for sieve in your mail account?
If you go through the account with the wizard, Sieve access will be tested and something will be displayed if it doesn’t work.

grafik

And as always: Check out the webserver-error-log

Stefan

adnanbutt050 2019-03-06 16:07:11 UTC #5

after changing the port it should look like this but when I sent an email to this email address, I didn’t get an auto email.
Plus when I just refresh the browser then this vacation notice is active disappears.

StefanU 2019-03-06 20:34:30 UTC #6

and additionally the protocol of your mail server.

Can your mail server even sieve?

Stefan

adnanbutt050 2019-03-06 21:30:39 UTC #7

Hi @stefanU,

My mail server is 1 UND 1.
I have read there is some kind of problem with the 1 UND 1 and sive server when they are used togather. What do yu think?

StefanU 2019-03-07 08:19:17 UTC #8

please ask the IONOS (1&1)-support if the mailbox allows external access to sieve filter rules.
I guess not.

Alternatively you could try a mailbox at mailbox.org. They seem to allow external access to the sieve posts:
https://kb.mailbox.org/display/MBOKB/Kann+ich+Sieve-Regeln+verwenden

Alternativ dazu können Sie auch eventuelle Sievemanager-Fähigkeiten Ihrer lokalen Mailsoftware nutzen. Diese kann Sieve-Regeln auf unserem Server über die üblichen Sieve-Ports 2000 und 4190 einstellen.

Alternatively, you can also use any Sievemanager capabilities of your local mail software. You can set these Sieve rules on our server via the usual Sieve ports 2000 and 4190.

Stefan

adnanbutt050 2019-03-18 08:28:32 UTC #9

Hi @StefanU

Got this error while setting vacation notice

[Mon Mar 18 08:14:19.426162 2019] [php7:notice] [pid 7795] [client 95.112.72.50:57532] # Instance=default, User=hafiz.adnan, Request=POST https://www.xyz.com/egroupware/json.php?menuaction=EGroupware\Api\Etemplate::ajax_process_content, User-agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.75 Safari/537.36, referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.editVacation&acc_id=32

When I just set up a mail filter to reject a message then I got this sieve Error under the apache error log file

[Mon Mar 18 08:19:07.421392 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] #0 [internal function]: mail_sieve->ajax_action(‘enable’, 0, ‘rule with prior…’), referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421395 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] #1 /usr/share/egroupware/api/src/Json/Request.php(179): call_user_func_array(Array, Array), referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421398 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] #2 /usr/share/egroupware/api/src/Json/Request.php(91): EGroupware\Api\Json\Request->handleRequest(‘mail.mail_sieve…’, Array), referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421402 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] #3 /usr/share/egroupware/json.php(121): EGroupware\Api\Json\Request->parseRequest(‘mail.mail_sieve…’, ‘{“request”:{"pa…’), referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421405 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] #4 {main}, referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421411 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] # Instance=default, User=hafiz.adnan, Request=POST https://www.xyz.com/egroupware/json.php?menuaction=mail.mail_sieve.ajax_action, User-agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.75 Safari/537.36, referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true

RalfBecker 2019-03-18 09:29:23 UTC #10

In both error-messages you posted, you skiped the first line containing the actual error

Ralf

adnanbutt050 2019-03-18 09:36:30 UTC #11

The initial lines for the second Errors are following

Mon Mar 18 08:19:07.421176 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] EGroupware\Api\Mail\Script::updateScript622 # ScriptName:mail Script:#Mail filter rules for hafiz.adnan\n#Generated by hafiz.adnan using Mail 17.1 \nrequire [“fileinto”,“reject”,“body”];\n\nif anyof (address :contains [“From”] “@”) {\n\treject text: \nout of office\r\n\r\nplease contact adnan\n.\n;\n}\n\n##PSEUDO script start\n#rule&&1&&ENABLED&&@&&&&&&reject&&out of office\n\nplease contact adnan&&5&&&&&&\n#mode&&basic\n, referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421185 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] EGroupware\Api\Mail\Script::updateScript623 # Instance=default, User=hafiz.adnan, referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true
[Mon Mar 18 08:19:07.421375 2019] [php7:notice] [pid 8256] [client 95.112.72.50:57600] An error happened (Error): Call to undefined method EGroupware\Api\Json\Response::message(), referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.index&acc_id=32&ajax=true

adnanbutt050 2019-03-18 09:42:06 UTC #12

The initial lines for the first Error is following
[Mon Mar 18 08:14:17.100622 2019] [php7:notice] [pid 7795] [client 95.112.72.50:57532] PHP Warning: Invalid argument supplied for foreach() in /usr/share/egroupware/mail/inc/class.mail_sieve.inc.php on line 464, referer: https://www.xyz.com/egroupware/index.php?menuaction=mail.mail_sieve.editVacation&acc_id=32

RalfBecker 2019-03-18 10:02:04 UTC #13

The first error happens when EGroupware tries to give you the error happening while setting the vacation message.

The second is a Warning happening when we try to parse the existing Sieve script.

Are you sure your IMAP server supports Sieve?

Stefan asked you that questions before, but no answer from you?
Does our mail account wizzard detects your server supporting Sieve?

Sieve filtering and vacation notices is nothing EGroupware can do without your IMAP server / provider supporting it!

Ralf

adnanbutt050 2019-03-18 10:16:40 UTC #14

Yes, the mail account Wizzard detects that server is supporting Sieve.

I’m not quite sure whether 1und1 support external access to sieve.

Every time, I don’t know how the sieve script works when I just apply a filter to move emails to a specific folder or to discard emails.

Plus When I just set up auto email notification via thunderbird then our IMAP server flawlessly, it creates problems with egroupware while setting up vacation notice.

StefanU 2019-03-18 17:00:58 UTC #15

Then finally clarify it with 1und1!

You don’t necessarily have to know that. Therefore EGroupware provides a graphical user interface.
How it works and what the rules are: Ask Google.

I don’t understand what you’re talking about.

You should only understand that sieve processing server-side rules and thus sorting mails on the mail server or replying an vacation-notice.
Thunderbird sorts locally in the mail client using filters. Vacation-notice are not possible(?).

Stefan

adnanbutt050 2019-03-22 10:34:54 UTC #16

Hey @StefanU

yes, the thunderbird sorts locally in the mail client. but vacation notice can be set up via thunderbird.

1und1 Support external access to Sieve Script, the vacation notice still not to be applied via eGroupware.

It’s a good feature but I’m unable to use this feature.

StefanU 2019-03-29 18:38:27 UTC #17

Which settings are necessary for server, security and port?
I couldn’t find anything about it.
Please show your settings in your mail-account

Hmmm. Can you please explain how this works? That would be new to me that Thunderbird can do that.

Stefan

adnanbutt050 2019-04-01 07:01:42 UTC #18

I just added mail filter on the egroupware Mail filter portal then these filters are automatically set up on the 1und1 mail filter setting as you can see in the picture.

the egroupware mail wizard show me the setting is fine as shown below.

Thunderbird doesn’t work with sieve filter such as vacation notice, rather I just added a mail filter on Thunderbird such as soon as I got an email, then Thunderbird sent an auto-response to the sender.

StefanU 2019-04-02 20:39:52 UTC #19

Does a simple mail filter work? E.g. move it to a subfolder?

Stefan

adnanbutt050 2019-04-03 13:13:41 UTC #20

Hi @StefanU,

Yes, simple mail filter work such as moving emails to a specific folder.

Kind Regards,
Adnan