Class.jdots_framework.inc.php not found in address module?

[Seba_Stian]

Hi all,

I have installed the last egroupware (17.1.003) on debian 9.4. All seems to work fine, but the addressbook does not work inside the web interface. If I try to use it, an ajax reponds with Code 500, internal server error on loading https://mydomain…/egroupware/json.php?menuaction=addressbook.jdots_framework.ajax_exec.template

I can call this file manually, then I get the following output:

{"response":[{"type":"alert","data":{"message":"An error happened\n\nCreateObject(jdots_framework) file \/usr\/share\/egroupware\/addressbook\/inc\/class.jdots_framework.inc.php not found!","details":""}}],"page_generation_time":"0.01","session_restore_time":"0.00"}

A quick look into the directory /usr/share/egroupware/addressbook/inc/ show that there is no file called class.jdots_framework.inc.php.

Is there any idea why this happens? Thanks a lot!
Sebastian

[RalfBecker]

Hi Sebastian,

that’s a bit a mystery, Debian 9 works fine in our tests.

class.jdots_framework.inc.php is an optional part ,NOT required for new installations.

Are you doing an update?

You could provide as with a little more information by looking into your Apache error.log, when you click on Addressbook. It should contain a trace, please post that here.

Ralf

[Seba_Stian]

Looking inside the apache error log, first it seems to be a problem with memory allocation, 128MB are to small to run bis process. I have pushed the PHP limit up to 256MB, then I have no error message at all (browser and error log), but a never ending loading site, and the mysql-process seems to run for minutes, burning the processor. Very strange… It is an installation on a dedicated system, without any plugin, etc.

Regards,
Sebastian

[StefanU]

Hi Sebastian,

is your installation a package-installation?

Greetings
Stefan