Apr 2020
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Apr 2020
Apr 2020
vishakha
Apr '20
3

Emails that are sent internally are displaying a blank page when opened.
People can read it after they hit reply and opens up in another tab

Error log
(mod_fastcgi.c.421) FastCGI-stderr: mail_ui::getdisplayableBody3334reports:us-ascii but seems to be:utf-8

Sample email code

$this->smtp_msg('email', 'abc@.com, abc@.com', 'PTP Check', $body, '', $cc, $bcc, $from, '', 'text/html');

Version
versions’ =>
array (size=5)
‘current_header’ => string ‘1.29’ (length=4)
‘maintenance_release’ => string ‘17.1.20180720’ (length=13)
‘api’ => string ‘17.1.003’ (length=8)
‘phpgwapi’ => string ‘17.1.003’ (length=8)
‘header’ => string ‘1.29’ (length=4

Maria db is ued
lighttpd server is used
PHP version is 7.2
installation type : archive installation

  • created

    Apr '20

  • last reply

    Apr '20
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StefanUEGroupware GmbH
Apr '20

Hi Vishakha.

Please test this with a current version of EGroupware (19.1.20200409)
If necessary have a demo system created:


If the problem also occurs there, we will be happy to look into it.

Please understand that we can no longer support your very old used 17.1 for free. We need our time to continue developing the current version and to support people with current versions.
Commercial support can be found here:

Please update to the current 19.1!

Greetings
Stefan

vishakha
Apr '20

okay thanks Stefan,

We were having some issues with the upgrade, will look into those