Mar 21
5 / 5
Mar 27
9d ago
ATSrl
14d

Hi All,
For a few days now, I cannot say exactly how many, a job has disappeared in the list of jobs and is not in the list of deleted, archived, inactive and template jobs either. The references to the job are still present and the links are active but if clicked they lead to nothing (2) and then become false (1).

image
image.png761x471 53.3 KB

is there a possibility by entering in the database to restore the work if yes which tables need to be changed ?
I don’t know if this has happened to anyone and it would be interesting to understand why it happened.
Any advice is welcome.
Thanks

StefanUEGroupware GmbH
10d

Hi Gabriele.

Are we talking about time sheets?
Are you missing the link to a project in the time sheet?

I don’t understand your problem yet…

Stefan

ATSrl
9d

HI Stefan,
the project disappeared and as you can see in the timsheet the link is there. when you select the link itbecomes false.
In the project management, the project no longer exists but if I try to recreate you will have an error: “code is already used.”

Do you have any advice?
Gabriele

StefanUEGroupware GmbH
9d

First of all:
What did you put here?:

grafik
grafik.png1515x765 227 KB

OK. So by ‘Job’ you mean ‘Project’.

So if you can’t find the project in the UI (not even under Deleted) and EGw says this project exists in the database, then you need to look in the database to see what the data records look like and how they differ.

Can you search in the database?

Stefan

ATSrl
9d

Hi Stefan,
First of all, sorry for the improper translation. This is what I have as a setting.

image
image.png1491x106 9.07 KB

I don’t think I can personally analyse the database, but our computer scientist certainly can. What should we be looking for?
Thank you